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Counselling & Disability Services

What To Do In A Crisis
Counselling & Disability Services Crisis Services

In the event that there are immediate concerns about the safety of a student, or where your own safety or the safety of others is imminently threatened, call 911 to request that they attend immediately.

In other situations, where immediate medical attention is not required, call or come to Personal Counselling Services in Counselling & Disability Services (CDS). Our crisis services are designed to assist students who may be experiencing life-threatening circumstances, current or recent traumatic crises or severe psychological difficulties.

Examples of crises include but are not limited to:

How to access CDS Crisis Services

The CDS has personal counsellors on call each day to respond to students in crisis. If you (or someone you know) is experiencing a crisis and cannot wait for a regularly scheduled appointment with our Intake Counsellor, please contact our office at 416-736-5297 or come in person to Room N110 Bennett Centre for Student Services. A counsellor will meet with you and assess your situation. Be sure to indicate to the receptionist that you are experiencing a crisis and need to speak to someone right away.

Staff & Faculty are often in an excellent position to recognize behaviour that may signal that a student is in emotional distress and may need help. Being able to recognize signs of emotional distress and being willing to acknowledge your concerns directly to the student can be an important factor in successful problem resolution for the student. For more information go to Identifying & Responding to Students in Distress: Resources for Faculty and Staff.

CDS Hours and Location

Keele site
Location: Room N 110, Bennett Centre for Student Services
Telephone: 416-736-5297
Hours of Operation

Glendon site
Location: Glendon Hall E103
Telephone: 416-487-6709
Hours of Operation

The closest Hospital Emergency Departments are:

Keele site
Humber River Regional Hospital
2111 Finch Avenue West (just east of Highway 400)
The phone number for the emergency department is 416-747-3833.
Web: www.hrrh.on.ca

Glendon site
Sunnybrook Health Sciences Centre
2075 Bayview Avenue (just south of Lawrence Ave.)
The phone number for the emergency department is 416-480-4207 ext 0.
Web: www.sunnybrook.ca

After Hours:

Should you require assistance for an urgent situation outside of our regular operating hours, you can call:

Additional Crisis Teams across the GTA:


Counselling & Disability Services (CDS)

Personal Counselling and Learning Skills Services
Location: N110 Bennett Centre for Student Services
Tel: 416-736-5297

Mental Health Disability Services (MDHS)
Location: N110 Bennett Centre for Student Services
Tel: 416-736-5297

Physical, Sensory & Medical Disability Services (PSMDS)
Location: N108 Ross Building
Tel: 416-736-5140
TTY: 416-736-5263

Learning Disability Services (LDS)
Location: W128 Bennett Centre for Student Services
Tel: 416-736-5383