Services

Submit your key requests to keys@yorku.ca and include the following information

• Department and Building
• Name of recipient (Indicate Faculty/Staff/Student/Departmental Key Cabinet)
• Room number
• Key number (if known)
• Number of keys required
• Account number
• Date
• Departmental Authorization
• Departmental Contact Name and Extension number (Administrative Assistant/Key Coordinator/Department Representative responsible for key distribution).

Once the approved key request is received by the Key Control Centre, the key request will be processed within 7-10 days. For large orders (greater than 50) please allow 20 days.

• The client will be contacted when the key(s) is ready to be picked up
• Keys can be picked up from the Customer Service Centre at the William
• Small Centre, between the hours of 8am-4:30pm, Monday - Friday.
• Keys must be picked up by the departmental key coordinator.
• ID must be shown.
• Key Issue Authorization Agreement must be signed.