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Contact HLLN:


ext: 22170

Health Leadership & Learning Network,
Faculty of Health

019 HNES Building
York University
4700 Keele Street
Toronto, ON M3J 1P3

The Osgoode Certificate in Clinical Risk, Negligence and Claims Management in Health Care

Now in its fourth year, Osgoode’s Clinical Risk, Negligence and Claims Management in Health Care Certificate was specifically developed for health care professionals and their advisors to respond to these challenges. An accomplished faculty of lawyers, risk managers, patient safety experts, doctors and insurance industry experts will discuss the risks and best practices for reducing and managing them. Throughout this unique intensive five-day program, there will be ample opportunity for questions, discussions and debates.

Why You Should Attend


Across Canada, medical malpractice cases continue to make headlines, as more and more claims are being brought against health care organizations and the people that work within them. Being on the receiving end of a law suit can be challenging in the extreme, and places great stress on individuals and their organizations as they position themselves to deal with the fall-out that invariably follows a negligence claim. Consequently, understanding your legal responsibilities, and being able to effectively reduce and manage legal risk has never been more critical.


Key Benefits: What You Will Learn


  • Overview of key patient safety concepts
  • The link between patient safety and risk management and the role of the risk manager
  • How to conduct post-incident investigations and what disclosure should be made, to whom and when
  • How to deal with adverse events that can lead to organizational crisis; tips for dealing effectively with the media
  • Overview of a malpractice claim: what should you expect?
  • The litigation process: practical demonstrations
  • Defence best practices/mitigation strategies: the importance of documentation and tips and tools regarding the preservation of evidence
  • Learning from past claims, audits, self assessments and inspections
  • The rising spectre of class actions in health care: how should your organization respond?
  • The impact of being sued: dealing with the pressure of litigation
  • Responding to risk in specialty areas, including obstetrics, diagnosis, medication and mental health, and a practical overview of current litigation trends in these areas
  • Role of the Coroner in enhancing patient safety
  • Managing risk in end-of-life care
  • Healthcare risk: a view from the Bench

Who Should Attend

  • Quality leaders
  • Compliance officers from health care institutions
  • Health care risk managers
  • Patient safety representatives
  • Health care organization CEOs and senior staff
  • Professional association and licensing body representatives
  • Health care professionals from all disciplines
  • Lawyers practising health law (both in-house and from private practice)
  • Medical directors of health care organizations and government agencies
  • Heath insurance industry professionals
  • Ethicists
  • Government and public policy advisors



To Register : contact 416-736-2100 x22170  or email

February 9 - 13, 2015

5 Consecutive days | Toronto, Canada

Fee Per Delegate: $3,295 plus 13% HST for a total of $3,723.35.

Fees include attendance, program materials, continental breakfast, lunch and refreshments for each of the 5 days of the program.

The price does not include accommodations.

Please inquire about group discounts and financial assistance.

Location: Osgoode Professional Development Centre 1 Dundas St. W., 26th Floor Toronto, ON

Please call 416-736-2100 x22170 for more information about the program.

Request a Brochure:


Certificate of Program Completion

You will receive a certificate upon completion of The Osgoode
Certificate in Clinical Risk, Negligence and Claims Management in Health
Care. Participants must attend all program modules and satisfactorily
pass the take-home assessment to receive a certificate.


CPD Credits
LSUC (ON)CPD (experienced member): 33.5 CPD hours (33.5 substantive, 0.0 professionalism); also approved with the
Barreau du Québec, BC CPD, Law Society of New Brunswick,
Northwest Territories, Nunavut, PEI, Saskatechewan and Manitoba for 31.0 credit hours for CPD requirements; the NSBS CPD for 33.5 credit hours; the New York CLE Board for 37.0 credit hours in the Area of Professional Practice for transitional and non-transitional lawyers.
Eligible for CLE/Insurance Premium Credits Program off ered by the Law Society of PEI and for Alberta CPD credit with the Law Society of Alberta.