SPHERE: Critical Incident Review Training
Shifting the Paradigm in Healthcare Event Review and Evaluation
Learn practical techniques and the theory that will help you make sense of safety events in your organization and use them to reduce the risk of recurrence.
- Become a skilled investigator for critical incidents
- Provide your organization important source material for your required Annual Patient Safety and Quality plan
- Increase your knowledge to reduce and mitigate risk in your organization
- Improve organizational confidence and metrics
The only program of its kind in Ontario - offered exclusively through the Health Leadership & Learning Network.
Why choose this program?
The SPHERE - Critical Incident Review Training program is the only opportunity in Ontario for you to gain experience and knowledge in the application of the Systemic Non-Linear Analysis Method - to assist you with the new Ontario Regulation - Annual Patient Safety and Quality plan.
SPHERE most closely reflects the characteristics of the type of complex adaptive system that is health care, especially the organizational and environmental issues particular to health care that contribute to critical incidents and unintentional patient harm.
These programs (re: "New Lens") have had highly successful results and are used extensively as training tools in the Winnipeg Regional Health Authority, the Vancouver Coastal Health Authority, and the Saskatoon Health Region.
Testimonials
"This course helped me to identify the pitfalls that exist for falling into simplistic and illusory 'root cause maps' not only within my own mind, but in working with groups as well. The learning will take you out of the mechanistic QI model built upon Cogito, ergo sum... into a more contemporary, 21st century model of identifying patterns that both contribute to and undermine successful outcomes..."
Ryan Sidorchuk,
Patient Safety Investigator
Interior Health BC
"Prevention and mitigation of risks to patients requires a shift in thinking in healthcare. To develop an understanding of why incidents happen we need to move from a cause and effect accident model to one that sees incidents as arising from the day to day interaction of parts or processes within the system. The systemic non-linear approach to reviewing healthcare events facilitates such an understanding."
Kristine Hannah,
Regional Program Director-Quality Improvement & Risk Management
Regional Health Authority - Central Manitoba Inc.
