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Undergraduate Residence services


Wireless Access In Undergraduate Residences - FREE!

New for this year!

We are excited to announce that students living in the Undergraduate Residences (with the exception of those living in Founders Residence) will have access to an enhanced wireless and wired internet.

AirYorkPLUS provides wireless interent access to York Undergrad Residences featuring improved security, performance, convenience and mobility.

How do I connect?

  • If you have a device running Windows Operating system, run the AirYorkPLUS Setup Application (Windows only).  Once you configure your Wi-Fi client (laptop or tablet/smartphone, etc.), the client will atutomatically connect to AirYorkPLUS as soon as it is within range of an AirYorkPLUS access point.
  • Access to AirYorkPLUS requires a Passport York login and password.
  • Security: network traffic is encrypted between the client and the AirYorkPLUS access point.
  • Better performance in high-density settings such as lecture halls and libraries where many Wi-Fi clients are active simultaneously.
  • IMPORTANT: Most performance improvement are available only to Wi-Fi devices with dual-band radios. For further details, please consult UIT's recommendations on selecting/purchasing a Wi-Fi client device for use.
  • WiFi-Info provides access to information about Wi-Fi service and setup.

Need Help?

  • Submit your support reqeust using our online Problem Report Form.
  • Cotnact InRes Support at 416-736-5611 (Mon-Fri 8:30 am - 4:50 pm)



My Passport York login works on other web application.

Why do I get "invalid password" error when trying to connect to AirYorkPLUS? 


  • If your password  has more than 8 characters in length.  Try enter only the first 8 characters.
  • If you have not changed your password in over a year you may need to change it now.
  • Follow the instructions below to change your password:
    1. Connect to AirYork Wi-Fi network (or your mobile data network).
    2. Go to
    3. Click on the check box beside "Click this box before logging into to change your Passport York password".  Log in using your current Passport York username and password.  Follow the prompts to change password.

      Note: Password can only be 7 or 8 characters long and may not contain a semi-colon (;) or double quotes (").

  • If you have forgotten your username or password then follow the instructions to reset.



Keele Campus (Inc. Residences)Wireless Service Outage: Thursday September 18th, 5:00am-5:30am


There will be a brief network outage affecting all wireless service (including Residences) in most buildings on campus. The outage will be between 5:00am-5:30am.

This is an emergency change required to address problems related to the load on the system at this time of year.

Thanks for your patience and understanding.

Please direct any questions or concerns to UIT InRes Services-
email: or visit


Founders Residence Network Service Outage Notice: Thursday September 18th 6:30 AM - 8:30 AM

Wireless Network Service Outage in Calumet College: Thursday September 18th, 6:00am-9:00am.

UIT is performing maintenance in Founders residence that will impact AirYorkPLUS and wired network service for a small number of rooms Thursday September 18th 6:30am - 8:30am.

Please note that UIT Network Operations will be performing wireless network maintenance on Thursday September 18th, 6:00am-9:00am, in Calumet College. The wireless service will be down during the maintenance period.

Thanks for your patience and understanding.

UIT Announce