Judy Bastes is an Assistant Professor of Geography at Wilfrid Laurier University, whose doctorate is from York. Her research interests include gender and work, local labour markets, and quality of life. Dr. Bates's current research focuses on gendered aspects of the contingent labour force. She uses NVivo to analyze qualitative data from in-depth interviews, focus groups and field notes collected during periods in the 'field'.

Renée Elsbett-Koeppen received her MSc in Epidemiology & Biostatistics from the University of Western Ontario. She manages research projects at the Institute for Social Research, primarily in the area of health. She has responsibility for a very large monthly health survey conducted for in more than 20 public health units in the province, known as the Rapid Risk Factor Surveillance System (RRFSS). Her other recent and ongoing projects include studies of barriers to diabetes care, access to primary health care, a survey on nutrition, and Canada's participation in an international study on gender, alcohol and culture.

Raymond Garrison is a Senior Supervisor in the Telephone Interviewing Lab at ISR. He holds a Specialized Honours BA (magna cum laude), an MA in Geography from York University, and is pursuing a PhD in Geography, also at York. Mr. Garrison has presented and published several academic papers related to qualitative research methodology. In addition, he has designed and implemented questionnaire surveys. He has extensive experience with interviewing techniques and textual analysis.

Professor Bryn Greer-Wootten is Professor Emeritus in Environmental Studies and Professor Emeritus of Geography at York University. In 2002 he joined the consulting staff in the Statistical Consulting Service, where he is currently an Associate Coordinator, and in 2004 was appointed an Associate Director in the Institute for Social Research. He has taught and carried out research in both quantitative and qualitative methodologies, with particular interests in all aspects of survey research, especially with respect to policy analysis in environmental and social policy areas.

Gigi Luk received both her BA and MA in Psychology from York University and is currently a PhD candidate. Ms. Luk started to use SAS as a research tool in her undergraduate years and her research interests focus on the influence of bilingualism on cognitive development in young children. The major statistical methods she uses are ANOVA, regression and, occasionally, principal component analysis. Ms. Luk is also a Teaching Assistant in Psychology statistics courses at the elementary and intermediate levels.

Liza Mercier is a project manager at ISR, where she manages most mail-based data collection projects. She has a BSc in Health Studies from the University of Waterloo and has a background in university-based research and public health, mainly in the areas of tobacco prevention, control and enforcement.

Sociologist Michael Ornstein, Director of the Institute for Social Research, has more than 30 years experience in the design and analysis of surveys. He is author of two books and more than fifty articles and book chapters, almost all based on surveys. He leads ISR's Summer Program in Data Analysis and consults on questionnaire design, sampling and data analysis.

John Pollard received his MA in Sociology from York University. He also holds a BA in French from the University of Toronto and a BA (Honours) in Sociology from York. Mr. Pollard manages research projects at the Institute for Social Research and consults with faculty, students, staff and external clients on survey research administration and questionnaire design. He has been involved in qualitative research projects, including focus group studies, for more than 10 years. His research interests focus on health-related social research and, in particular, end-of-life decision-making practices, including attitudes toward euthanasia and assisted suicide.