Survey Results

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Results for Survey #472: York University Libraries Web Site Design Survey - Students (Pre Test)
Questions marked with a * were required.

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Survey Time Stats
Average Completion Time: 21min 35sec (Min: 1min 11sec, Max: 153min 19sec)
Average Time before Quit: 5min 4sec
 
York University Libraries is changing its web site to make it better for users - like you.

Please take a few minutes to answer the following questions. Your responses will help us improve the overall design and usability of our online services.

  At the end of the survey, you may enter a draw to win one of five 20$ vouchers to York University Bookstores.

 
This survey should not take more than ten minutes to complete. There are 2-3 questions per page (9 pages in total).

The survey is anonymous. Confidentiality of individual responses will be respected.

  When you visit the library web site, www.library.yorku.ca, how often do you look for the following?
  1.  books
Never - 0 0.00%  0.00%
At least once a term - 2 22.22%  22.22%
At least once a month - 3 33.33%  33.33%
At least once a week - 3 33.33%  33.33%
Daily - 1 11.11%  11.11%
Total Answers - 9
  2.  articles
Never - 1 11.11%  11.11%
At least once a term - 2 22.22%  22.22%
At least once a month - 2 22.22%  22.22%
At least once a week - 4 44.44%  44.44%
Daily - 0 0.00%  0.00%
Total Answers - 9
  3.  data and/or statistics
Never - 4 44.44%  44.44%
At least once a term - 2 22.22%  22.22%
At least once a month - 2 22.22%  22.22%
At least once a week - 0 0.00%  0.00%
Daily - 1 11.11%  11.11%
Total Answers - 9
  4.  audiovisual materials
(e.g., CDs, DVDs, films)
Never - 0 0.00%  0.00%
At least once a term - 6 66.67%  66.67%
At least once a month - 0 0.00%  0.00%
At least once a week - 3 33.33%  33.33%
Daily - 0 0.00%  0.00%
Total Answers - 9
  5.  items on course reserve
Never - 1 11.11%  11.11%
At least once a term - 2 22.22%  22.22%
At least once a month - 2 22.22%  22.22%
At least once a week - 3 33.33%  33.33%
Daily - 1 11.11%  11.11%
Total Answers - 9
  6.  library hours and location
Never - 1 11.11%  11.11%
At least once a term - 2 22.22%  22.22%
At least once a month - 3 33.33%  33.33%
At least once a week - 1 11.11%  11.11%
Daily - 2 22.22%  22.22%
Total Answers - 9
  7.  library news and events
Never - 4 44.44%  44.44%
At least once a term - 1 11.11%  11.11%
At least once a month - 2 22.22%  22.22%
At least once a week - 1 11.11%  11.11%
Daily - 1 11.11%  11.11%
Total Answers - 9
  8.  library account
(e.g., renew books, place a hold)
Never - 0 0.00%  0.00%
At least once a term - 1 50.00%  50.00%
At least once a month - 0 0.00%  0.00%
At least once a week - 0 0.00%  0.00%
Daily - 1 50.00%  50.00%
Total Answers - 2
  9.  a librarian
(e-mail, IM, Meebo, phone, etc.)
Never - 3 33.33%  33.33%
At least once a term - 4 44.44%  44.44%
At least once a month - 0 0.00%  0.00%
At least once a week - 2 22.22%  22.22%
Daily - 0 0.00%  0.00%
Total Answers - 9
  10.  information about library workshops
Never - 4 44.44%  44.44%
At least once a term - 2 22.22%  22.22%
At least once a month - 1 11.11%  11.11%
At least once a week - 2 22.22%  22.22%
Daily - 0 0.00%  0.00%
Total Answers - 9
  11.  group study rooms
Never - 0 0.00%  0.00%
At least once a term - 1 50.00%  50.00%
At least once a month - 0 0.00%  0.00%
At least once a week - 1 50.00%  50.00%
Daily - 0 0.00%  0.00%
Total Answers - 2
  12.  online guides or tutorials
Never - 5 55.56%  55.56%
At least once a term - 1 11.11%  11.11%
At least once a month - 1 11.11%  11.11%
At least once a week - 1 11.11%  11.11%
Daily - 1 11.11%  11.11%
Total Answers - 9
  13.  If you would like to comment on any of your above responses, including additional activities you engage in using the library web site, please use the box below.

Total Answers - 2
[ View Answers ]
  Design of the Web Site

Using the library home page screenshot below as a reference point, please let us know if you agree, or disagree with the statements listed below.



  14.  The homepage is attractive.
Strongly Disagree - 0 0.00%  0.00%
Disagree - 1 11.11%  11.11%
Neither agree nor disagree - 4 44.44%  44.44%
Agree - 4 44.44%  44.44%
Strongly Agree - 0 0.00%  0.00%
Total Answers - 9
  15.  The overall web site is attractive.
Strongly Disagree - 0 0.00%  0.00%
Disagree - 3 33.33%  33.33%
Neither agree nor disagree - 3 33.33%  33.33%
Agree - 3 33.33%  33.33%
Strongly Agree - 0 0.00%  0.00%
Total Answers - 9
  16.  Please describe any POSITIVE comments you may have about the design of the web site.
Total Answers - 6
[ View Answers ]
  17.  Please describe any NEGATIVE comments you may have about the design of the web site.
Total Answers - 6
[ View Answers ]
  Navigation of the Web Site

Using the library home page screenshot below as a reference point, please let us know if you agree, or disagree with the statements listed below.



  18.  It is easy to find what I am looking for on the library web site.
Strongly Disagree - 0 0.00%  0.00%
Disagree - 1 11.11%  11.11%
Neither agree nor disagree - 3 33.33%  33.33%
Agree - 4 44.44%  44.44%
Strongly Agree - 1 11.11%  11.11%
Total Answers - 9
  19.  It is easy to navigate my way around the web site.
Strongly Disagree - 0 0.00%  0.00%
Disagree - 2 22.22%  22.22%
Neither agree nor disagree - 3 33.33%  33.33%
Agree - 3 33.33%  33.33%
Strongly Agree - 1 11.11%  11.11%
Total Answers - 9
  20.  It is easy to remember where to find things.
Strongly Disagree - 0 0.00%  0.00%
Disagree - 4 44.44%  44.44%
Neither agree nor disagree - 0 0.00%  0.00%
Agree - 4 44.44%  44.44%
Strongly Agree - 1 11.11%  11.11%
Total Answers - 9
  21.  I do not have to click too much to find
what I am looking for on the web site.
Strongly Disagree - 1 11.11%  11.11%
Disagree - 1 11.11%  11.11%
Neither agree nor disagree - 4 44.44%  44.44%
Agree - 2 22.22%  22.22%
Strongly Agree - 1 11.11%  11.11%
Total Answers - 9
  22.  Please describe any POSITIVE comments you may have about the navigation of the web site.
Total Answers - 3
[ View Answers ]
  23.  Please describe any NEGATIVE comments you may have about the navigation of the web site.
Total Answers - 4
[ View Answers ]
  Content of the Web Site

Using the library home page screenshot below as a reference point, please let us know if you agree, or disagree with the statements listed below.


  24.  The links on the homepage make me want
to explore the web site further.
Strongly Disagree - 0 0.00%  0.00%
Disagree - 2 22.22%  22.22%
Neither agree nor disagree - 4 44.44%  44.44%
Agree - 3 33.33%  33.33%
Strongly Agree - 0 0.00%  0.00%
Total Answers - 9
  25.  Information is written in a style that is clear and easy to understand.
Strongly Disagree - 1 11.11%  11.11%
Disagree - 0 0.00%  0.00%
Neither agree nor disagree - 2 22.22%  22.22%
Agree - 5 55.56%  55.56%
Strongly Agree - 1 11.11%  11.11%
Total Answers - 9
  26.  Web pages have the right amount of information.
Strongly Disagree - 0 0.00%  0.00%
Disagree - 3 33.33%  33.33%
Neither agree nor disagree - 1 11.11%  11.11%
Agree - 3 33.33%  33.33%
Strongly Agree - 2 22.22%  22.22%
Total Answers - 9
  27.  Information on the library web site helps me with my coursework.
Strongly Disagree - 0 0.00%  0.00%
Disagree - 2 22.22%  22.22%
Neither agree nor disagree - 1 11.11%  11.11%
Agree - 6 66.67%  66.67%
Strongly Agree - 0 0.00%  0.00%
Total Answers - 9
  28.  There is really useful information on the library web site.
Strongly Disagree - 0 0.00%  0.00%
Disagree - 1 12.50%  12.50%
Neither agree nor disagree - 1 12.50%  12.50%
Agree - 5 62.50%  62.50%
Strongly Agree - 1 12.50%  12.50%
Total Answers - 8
  29.  Please describe any POSITIVE comments you may have about the navigation of the web site.
Total Answers - 1
[ View Answers ]
  30.  Please describe any NEGATIVE comments you may have about the content of the web site.
Total Answers - 0
[ View Answers ]
  Your Expectations of the Web Site
  31.  How would you rate your overall impressions of the library web site?
Very Good - 2 22.22%  22.22%
Good - 2 22.22%  22.22%
All Right - 5 55.56%  55.56%
Bad - 0 0.00%  0.00%
Very Bad - 0 0.00%  0.00%
Total Answers - 9
  32.  What improvements, if any, would you make to the library’s web site? Please list your answers below.
Total Answers - 2
[ View Answers ]
  Who Are You?
  33.  Which of the following best describes you?
Undergraduate Student - 9 100.00%  100.00%
Law Student - 0 0.00%  0.00%
Master's Student - 0 0.00%  0.00%
Doctoral Student - 0 0.00%  0.00%
Other - 0 0.00%  0.00%
Total Answers - 9
  34.  If you indicated "other" in the above question, please explain.
Total Answers - 0
[ View Answers ]
  35.  Which general disciplinary area are you in?
Arts - 2 22.22%  22.22%
Atkinson - 1 11.11%  11.11%
Business - 0 0.00%  0.00%
Education - 0 0.00%  0.00%
Environmental Studies - 0 0.00%  0.00%
Fine Arts - 0 0.00%  0.00%
Glendon - 0 0.00%  0.00%
Health - 1 11.11%  11.11%
Law - 3 33.33%  33.33%
Science and Engineering - 2 22.22%  22.22%
Total Answers - 9
  36.  Which library do you primarily use?
Bronfman Business Library - 3 33.33%  33.33%
Frost Library (Glendon) - 1 11.11%  11.11%
Osgoode Law Library - 0 0.00%  0.00%
Scott Library - 3 33.33%  33.33%
Steacie Science & Engineering Library - 2 22.22%  22.22%
Total Answers - 9
  37.  On average, how often do you access the library web site during the academic year?
Less than once a semester - 0 0.00%  0.00%
One to three times a semester (less than once a month) - 0 0.00%  0.00%
Once a month - 0 0.00%  0.00%
One to three times a month (less than once a week) - 2 22.22%  22.22%
Once a week - 2 22.22%  22.22%
Two to five times a week - 3 33.33%  33.33%
Daily - 1 11.11%  11.11%
More than once a day - 1 11.11%  11.11%
Do not know - 0 0.00%  0.00%
Total Answers - 9
  38.  Would you be wiling to discuss your thoughts about the web site further as part of our focus groups?
No - 4 44.44%  44.44%
Yes - 5 55.56%  55.56%
Total Answers - 9
  39.  If yes, please provide us with your e-mail address so that we may get in touch with you.
Total Answers - 5
[ View Answers ]
  What Technology Do You Use?

Below are several questions about your use of technology. If you have a few moments we would greatly appreciate it if you could answer these questions. Having this information will help us in our redesign of the library web site.
  40.  Do you own a cell phone, or other mobile device?
No - 0 0.00%  0.00%
Yes - 8 100.00%  100.00%
Total Answers - 8
  41.  If yes, what do you do with your cell phone? Please check all that apply.
Text - 8 32.00%  32.00%
Take pictures - 8 32.00%  32.00%
Listen to music - 7 28.00%  28.00%
Browse the web - 2 8.00%  8.00%
Total Answers - 25
  42.  YouTube
I watch videos on YouTube. - 9 81.82%  81.82%
I post comments on YouTube. - 1 9.09%  9.09%
I upload videos to YouTube. - 1 9.09%  9.09%
I do not use YouTube. - 0 0.00%  0.00%
Total Answers - 11
  43.  Blogs
I read blogs. - 7 38.89%  38.89%
I post comments on other people's blogs. - 4 22.22%  22.22%
I have a blog. - 4 22.22%  22.22%
I do not read blogs. - 3 16.67%  16.67%
Total Answers - 18
  44.  Wikipedia
I sometimes use Wikipedia. - 2 20.00%  20.00%
I often start my research at Wikipedia. - 3 30.00%  30.00%
I do most of my research using Wikipedia. - 4 40.00%  40.00%
I edit articles on Wikipedia. - 0 0.00%  0.00%
I do not use Wikipedia. - 1 10.00%  10.00%
Total Answers - 10
  45.  Draw to Win

If you would like to have your name placed in a draw for a chance to win one of five $20 York Bookstore vouchers, please provide us with your name and e-mail address below.

Winners will be contacted on
Total Answers - 10
[ View Answers ]
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