" York University Libraries is changing its web site to make it better for users - like you. Please take a few minutes to answer the following questions. Your responses will help us improve the overall design and usability of our online services. ","At the end of the survey, you may enter a draw to win one of five 20$ vouchers to York University Bookstores. "," This survey should not take more than ten minutes to complete. There are 2-3 questions per page (9 pages in total). The survey is anonymous. Confidentiality of individual responses will be respected. ","When you visit the library web site, www.library.yorku.ca, how often do you look for the following?","books ","articles","data and/or statistics ","audiovisual materials (e.g., CDs, DVDs, films)","items on course reserve ","library hours and location","library news and events","library account (e.g., renew books, place a hold)","a librarian (e-mail, IM, Meebo, phone, etc.)","information about library workshops ","group study rooms","online guides or tutorials","If you would like to comment on any of your above responses, including additional activities you engage in using the library web site, please use the box below. ","Design of the Web Site Using the library home page screenshot below as a reference point, please let us know if you agree, or disagree with the statements listed below. ","The homepage is attractive. ","The overall web site is attractive.","Please describe any POSITIVE comments you may have about the design of the web site. ","Please describe any NEGATIVE comments you may have about the design of the web site. ","Navigation of the Web Site Using the library home page screenshot below as a reference point, please let us know if you agree, or disagree with the statements listed below. ","It is easy to find what I am looking for on the library web site.","It is easy to navigate my way around the web site.","It is easy to remember where to find things. ","I do not have to click too much to find what I am looking for on the web site. ","Please describe any POSITIVE comments you may have about the navigation of the web site. ","Please describe any NEGATIVE comments you may have about the navigation of the web site. ","Content of the Web Site Using the library home page screenshot below as a reference point, please let us know if you agree, or disagree with the statements listed below. ","The links on the homepage make me want to explore the web site further. ","Information is written in a style that is clear and easy to understand.","Web pages have the right amount of information.","Information on the library web site helps me with my coursework.","There is really useful information on the library web site.","Please describe any POSITIVE comments you may have about the navigation of the web site. ","Please describe any NEGATIVE comments you may have about the content of the web site.","Your Expectations of the Web Site ","How would you rate your overall impressions of the library web site? ","What improvements, if any, would you make to the library’s web site? Please list your answers below.","Who Are You? ","Which of the following best describes you? ","If you indicated ""other"" in the above question, please explain.","Which general disciplinary area are you in?","Which library do you primarily use?","On average, how often do you access the library web site during the academic year?","Would you be wiling to discuss your thoughts about the web site further as part of our focus groups?","If yes, please provide us with your e-mail address so that we may get in touch with you.","What Technology Do You Use? Below are several questions about your use of technology. If you have a few moments we would greatly appreciate it if you could answer these questions. Having this information will help us in our redesign of the library web site.","Do you own a cell phone, or other mobile device?","If yes, what do you do with your cell phone? Please check all that apply.","YouTube","Blogs","Wikipedia","Draw to Win If you would like to have your name placed in a draw for a chance to win one of five $20 York Bookstore vouchers, please provide us with your name and e-mail address below. Winners will be contacted on ",Datetime ,,,,0,0,0,0,0,0,0,,0,0,,0,,,3,4,,"1. The fonts are little too small under each categories. 2. The left column of the main page where the operating hours, e-resource quick access etc are not too vigilent. Perhaps could be improved by enlarging the fonts and the colour of the texts.",,2,3,4,4,,,,3,3,2,2,1,,,,0,,,0,,0,0,0,1,"phrockdj@yorku.ca",,1,"0, 0",0,0,0,"phrockdj@yorku.ca (Paul)","2008-09-24 11:15" ,,,,0,0,0,0,0,0,0,,0,0,,0,,,3,3,"It is user friendly. ","Search engine is not as intutive as that of Google",,3,3,2,2,"Easy to access relevant information. ",,,3,3,2,2,2,"User friendly. ",,,0,,,0,,0,0,0,1,"buskan@yorku.ca",,1,0,0,0,0,"buskan@yorku.ca","2008-09-24 13:43" ,,,,0,0,0,0,0,0,0,,0,0,,0,,,2,2,"I like the way that material is categories under headings which makes the site easy to navigate. ","There should be an easy access FAQ link and the library should also integrate something similar to ""ask a student expert"" on the main page to make it easy to find content on the library site. ",,2,2,2,3,"I like how some options appear when you need them after doing a search. It gets rid of unnecessary buttons to look at and click on. ","The ""Catalogue Help"" page is an eye sore. The information needs to be organized in a way not to intimidate the user from reading the help section. A better graphical layout and use of appropriate type will encourage users to read that section of the page. ",,3,5,3,2,2,,,,0,"Since a lot of important info is contained on the left hand navigation section, the following should be added to it: Undergraduates Graduate Students Faculty Alumni & Visitors and the right hand navigation should contain: Support the Library Ask a librarian",,0,,0,0,0,1,"hinda@yorku.ca",,1,"0, 0, 0",0,"0, 0, 0",0,"Hinda Hassan hinda@yorku.ca","2008-09-24 14:22" ,,,,0,0,0,0,0,0,0,,0,0,,0,,,4,4,,,,4,4,4,3,,,,3,2,4,3,4,,,,0,,,0,,0,0,0,2,,,1,"0, 0",0,"0, 0, 0",0,"staceym@yorku.ca","2008-09-24 14:39" ,,,,0,0,0,0,0,0,0,,0,0,,0,,,2,3,,,,2,2,2,3,,"Finding course reserve materials can be difficult because the search course reserves by call number function does not work all the time.",,4,2,4,4,,,,,0,"Refine the search system for course reserve materials.",,0,,0,0,0,1,"jason.soy@gmail.com",,1,"0, 0, 0",0,0,0,"Jason Soy, jason.soy@gmail.com","2008-09-27 13:15" ,,,,0,0,0,0,0,0,0,,0,0,,0,,,2,2,"many of the main links that you are looking for are right there on the page and i don't have to go looking for them most of the time.","too much information on the main page. Instead of a more button at the bottom to expand the areas, could just make the headings for each section linkable to another page.",,2,2,4,2,,"book searches are sometime hard to do. if i do not have the specific book title or author name the generic locator is sometimes not helpful.",,2,1,1,2,2,,,,0,,,0,,0,0,0,1,"amritam@yorku.ca",,1,"0, 0, 0",0,"0, 0, 0, 0","0, 0","amritam@yorku.ca","2008-09-27 14:45" ,,,,0,0,0,0,0,0,0,,0,0,,0,"Mostly I go to the library website for booking the group study room, other than that, I wanna check my library account, put hold on books, and renew books",,3,4,,,,3,3,2,3,,,,2,2,2,2,2,,,,0,,,0,,0,0,0,2,,,,"0, 0, 0","0, 0, 0","0, 0, 0",0,"Trang Cao trangcao@yorku.ca","2008-09-27 15:15" ,,,,,,,,,,,,,,,,"testing",,,,"testing",,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,"testing","2008-10-09 11:10" ,,,,0,0,0,0,0,0,0,0,0,0,0,0,,,3,3,"Easy to find books etc","Too crouded",,3,4,4,5,,,,4,2,4,4,3,,,,0,,,0,,0,0,0,2,,,1,"0, 0, 0, 0",0,0,0,"Gurkiran C nimisavi@gmail.com kiranc@yorku.ca","2011-10-27 20:02" ,,,,0,0,0,0,0,0,0,0,0,0,0,0,,,2,2,"Eye-catching","Not too clear",,1,1,1,1,"Easy","nothing",,2,2,1,2,2,,,,0,,,0,,0,0,0,2,,,1,"0, 0, 0, 0",0,0,0,"Precious Edionseri preci26@my.yorku.ca","2018-09-07 22:54"