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Meridian TELEPHONE AND VOICEMAIL FEATURES

Telephone and Voicemail Features


 

For features not listed please refer to your Meridian SL100 and Octel User Guide.


Making and Answering Calls

To make a call

  1. Lift handset. Personal extension is selected automatically. Dial number.
  2. Hands-free dialing – press line key to obtain dial tone. Dial number.

To answer a call

  1. Lift handset. Personal extension is selected.
  2. If call is on secondary line, press line key with flashing arrow .
  3. Hands-free answering – press key with flashing arrow and lift handset.

To disconnect a call

Press RLS (release key) or hang up.

To put call on hold

Press Hold key. Arrow will flash.

To return to caller

Press the extension key next to the flashing arrow.


Volume Bar

The volume bar, which is located at the bottom of the telephone, controls the volume of the handset or ringer.

  1. Press <<<<< to decrease volume.
  2. Press >>>>> to increase volume.

LCD Indicator

A steady arrow means that the feature or line is active. A flashing arrow means that the line is on hold or the feature is being activated.


Last Number Redial

To view the last number called from you phone, lift the handset and press # #. The last number you called will be redialed.


Calling Line Identification/Call Display

Your phone has a 2-line alpha/numeric display showing incoming calls. Screen prompts assist you step by step through procedures keeping you informed on the status of various features.


Call Blocking

To block your personal information when you place internal or external calls

  1. Lift handset
  2. Press * 6 7 then dial the number.

Private Name/Private Number will be displayed to the person you are calling.


Auto-Dial

To program auto-dial key

  1. Press Auto-Dial key. Arrow will flash.
  2. Key in number and press Auto-Dial again.

To use auto-dial

Lift handset and press Auto-Dial key.


Call Forward (internal only)

To forward single line phones

  1. Press Forward key. Arrow will flash.
  2. Dial the extension of the person who will be taking your calls.
  3. Press Forward key again. Arrow will remain steady.

To cancel forwarding on single line phones

Press the Forward key. Arrow will disappear.

To forward multi-line phones

  1. Press the Forward key plus the line you are forwarding. Arrow will flash.
    Dial the extension.
  2. Press Forward key again. Line is forwarded.
  3. Repeat for each line to be forwarded.

To cancel forwarding on multi-line phones

  1. Press Forward key plus line key and #
  2. Repeat for each line forwarded.

Call Waiting

If you receive a call while you are already on a call, you will hear a tone and the
Call Wait key will flash.

To answer the call waiting

Press Call Wait key. Your first call is put on hold and you are connected
to the second call.

To return to the original call

Press the flashing line key. The other caller is put on hold automatically.


Transfer/Conference

To transfer a call (internal calls only)

  1. Press the Transfer key. The caller is put on hold and you will hear a dial tone. Dial the extension number.
  2. Wait for answer, then announce the call and press the RLS key or hang up. The parties are now connected.
  3. If the line is busy, there is no answer, or you reach voicemail press the Transfer key twice to reconnect to the caller.

To set up 3-way conference call

  1. Make your first call. Press Transfer key. Caller is put on hold and you hear dial tone.
  2. Dial next number. Once second call is established press Transfer key to join calls.
  3. If the line is busy or there is no answer, press the Transfer key twice to reconnect to original call.

Call Park

Call Park allows you to park a call on your extension for retrieval from another phone.

To park a call

Press Park key. Caller hears a beep.

To retrieve a parked call

  1. Go to the phone you wish to use.
  2. Lift handset and press Park key.
  3. Dial extension where the call is parked.

To park a call without a Park key

Press Transfer key plus * 7 9. Call is now parked on your extension.

To retrieve a parked call without a Park key

  1. Lift handset
  2. Press # 7 9 and dial the extension where the call is parked.

Group Call Pick Up

Telephones assigned in call pick up groups may answer calls placed to any phone in the group.

To answer a call using call pick up

  1. Lift handset
  2. Press Call Pick Up key. Call is now on your extension.

To answer a call without a Call Pick Up key

  1. Lift handset.
  2. Press * 3 0. Call is now on your extension.

Personal Speed Call

A list of 10 frequently dialed numbers may be programmed into your phone.

To program personal speed call

  1. Press Speed Call key. Arrow will flash. Dial the number 0 through 9 you wish to program. Enter the telephone number. Remember to include 9 if an external number.
  2. Press Speed Call key again.

To use personal speed call

  1. Lift handset and press Speed Call key.
  2. Dial the number 0 through 9. The programmed number will be dialed automatically.

System Speed Call

Automatically dials pre-programmed numbers of other universities & colleges across Canada using 3 digits only. Consult internal directory for the list of 3 digit codes.

To access system speed call

  1. Lift handset
  2. Press # 6 0 and dial the 3-digit code.

Program Key (Display Phones only)

The Program key allows you to make adjustments to various settings on your telephone, such as volume, contrast, call timer, language selection and click option.

To make programming changes

  1. Press Program key. You will see the following:

    00 Volume Adjustment Select or Scroll ‹‹‹ ›››
  2. Use the Volume Control key to scroll through the available selections. To make a selection dial the number shown on the screen.

Volume Adjustment (00)

1= ringer, 2=buzzer, 3=speaker, 4=handset  5=handsfree

Use Volume Control bar to increase or decrease the volume. Press Program key to save the change.

Pre-dial Recall (01)

The most recently pre-dialed number appears. Press the Program key. You may edit the number using the Volume Control key or dial it by pressing the line key. Press Program key to save change.

Contrast Adjustment (02)

Use the Volume Control key to increase or decrease contrast. Press Program key to save change.

Caller Timer Enable (03)

Press either side of the Volume Control key to change the call timer setting. Press Program key to save change.

Idle Screen Format (Date &Time) (04)

Use the Volume Control key to scroll through the possible selections. Press Program key to save change.

Language Selection (05)

Use the Volume Control key to scroll through the selections available. Enter the number for the language you want and press Program key to save the change.

Key Click (09)

Press either side of the Volume Control key to turn the key click on or off. Press Program key to save change.


 CallPilot Voicemail Instructions for Initiated Mailboxes

To log on from your office

  1. Dial 55111
  2. Enter your password
  3. Press #

To log on from outside the university

  1. Dial (416) 736-5111
  2. Enter your 5 digit mailbox number
  3. Enter password
  4. Press #

To record a personal greeting

From main menu press 4 3 1

To record your name

From main menu press 4 3 3

To change your password

  1. From main menu press 4 2 1
  2. And follow the promts

To listen to your messages

  1. From main menu press 1
  2. Press 7 to delete message or 9 to save it.

Tips:

  1. To rewind press 1
  2. To fast forward press 3
  3. To skip to next message press #
  4. To hear the number that called and the time and date press 5

To forward a message to another mailbox

  1. Before deleting or saving the message press 6
  2. Record an introduction and press #
  3. Enter destination mailbox and press #
  4. If no more destinations press # again to send message.

To reply to a message

  1. Before deleting or saving message press 8.
  2. Record reply and press #.
  3. Press # to send message.

Press the wrong key?

Cancel or back up by pressing *


Need Help?

Press 0


Telecommunications / Telecom York
Administrative Services: 416-736-2100, X44357
Location: 016 Steacie Science and Engineering Building
Email: telecomm@yorku.ca

Residential Services: 416-736-5611, X55611
Location: WSC Computing Commons
Email: inrez@yorku.ca