Skip to main content
Telecom York Services for Faculty and Staff

My CallPilot - Quick Start Guide

This Quick Start Guide is for First time users of My CallPilot.

Three ways to use this Guide

How to use My CallPilot for the first time

  1. Go to My CallPilot at
  2. Click on "Login to My CallPilot Voicemail"
  3. If you are on Windows you may get a pop-ups warning. If you do, click on the yellow bar at the top of your browser and indicate "Always allow pop-ups from this site". Click on Continue near the bottom of the page.
  4. Log in using your Passport York username and password (the screen will not look like the usual Passport York login screen).
  5. You may be asked to install an audio player, but this is not required. Click on Continue to go to the login screen.
  6. Log in to My CallPilot. Your user ID is your 5 digit telephone extension. Your password is the same numeric password you use on your telephone to access your voicemail.
  7. To see your list of messages click on the "My CallPilot Messages" tab.
  8. To listen to a message click on the message and follow the on-screen prompts.


email:, phone: 416-736-5800