York University Psychology Clinic Information Practices
Collection and Use:
Personal health information is collected by the York University Psychology Clinic “YUPC” under the authority of The York University Act, 1965 for the purposes of assessment, treatment, administration and research of psychological services. Information collected may include your home address, telephone number, payment information, test results, reports and progress notes, audio or video recordings and other information required by regulation or law.
Protection of Personal Health Information:
YUPC is subject to the Personal Health Information Protection Act (“PHIPA”), Freedom of Information and Protection of Privacy Act (“FIPPA”) as well as regulations of the College of Psychologists of Ontario and York University’s Policy on Access to Information and Protection of Privacy. All information you provide will be maintained in a secure location. Psychological records are kept for a minimum period of 10 years for adults and 10 years after a child’s 18th birthday.
A client or former client may provide written, informed and voluntary consent to YUPC to disclose information in the client’s file to another health care professional or other third party.
Instances in which information may be disclosed without the client’s consent include cases when:
- there is reason to believe that there is a significant risk of bodily harm to the client or others;
- there is apparent, reported, suspected or potential child abuse or neglect;
- the client is involved in legal proceedings and the court orders or summons records;
- the client reports sexual abuse by a regulated health professional; in which case, the name of the offending member is reported to the member’s governing body, but the client’s name is only revealed with written consent by the client;
- regulatory colleges of the registered health care professional require the information;
- contacting a relative, friend or potential substitute decision-maker if the client is injured, incapacitated or ill and unable to give consent personally or
- for the purposes of a proceeding or a contemplated proceeding in which YUPC or YUPC practitioner, or former YUPC practitioner, is expected to be a party, or witness if the information relates to or is a matter in issue in the proceeding.
Access and correction:
To access your record, to request a correction or to make a complaint, please do so through your therapist. If you have any questions or concerns about the use of information by YUPC please contact Dr. Hartley, Clinic Director YUPC at 416-650-8488. You may also file a complaint the Office of the Information and Privacy Commissioner of Ontario (IPC) at 1-800-387-0073 or www.ipc.on.ca.