{"id":4205,"date":"2020-04-08T16:42:24","date_gmt":"2020-04-08T20:42:24","guid":{"rendered":"https:\/\/www.yorku.ca\/bolddev\/technical-and-pedagogical-support-at-york\/"},"modified":"2023-08-24T08:51:00","modified_gmt":"2023-08-24T12:51:00","slug":"technical-and-pedagogical-support-at-york","status":"publish","type":"page","link":"https:\/\/www.yorku.ca\/bold\/technical-and-pedagogical-support-at-york\/","title":{"rendered":"Pedagogical, Technical, and Work-Related Support at York"},"content":{"rendered":"<form role=\"search\" method=\"get\" action=\"https:\/\/www.yorku.ca\/bold\/\" class=\"wp-block-search__button-outside wp-block-search__text-button wp-block-search\"    ><label class=\"wp-block-search__label\" for=\"wp-block-search__input-1\" >Search<\/label><div class=\"wp-block-search__inside-wrapper\" ><input class=\"wp-block-search__input\" id=\"wp-block-search__input-1\" placeholder=\"Search this site\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Search\" class=\"wp-block-search__button wp-element-button\" type=\"submit\" >Search<\/button><\/div><input type='hidden' name='lang' value='en' \/><\/form>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\"><li><a href=\"#recommendation-1\">Teaching Commons Support<\/a><\/li><li><a href=\"#recommendation-2\">Learning Technology Services (LTS) Support<\/a><\/li><li><a href=\"#recommendation-3\">Faculty-Specific Support<\/a><\/li><li><a href=\"#recommendation-4\">Experiential Education Support<\/a><\/li><li><a href=\"#recommendation-5\">York Protocols for working remotely<\/a><\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.yorku.ca\/bold\/wp-content\/uploads\/sites\/393\/2021\/04\/support.png\" alt=\"\" class=\"wp-image-4542\" srcset=\"https:\/\/www.yorku.ca\/bold\/wp-content\/uploads\/sites\/393\/2021\/04\/support.png 900w, https:\/\/www.yorku.ca\/bold\/wp-content\/uploads\/sites\/393\/2021\/04\/support-300x200.png 300w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h1 class=\"has-text-color wp-block-heading\" id=\"recommendation-1\" style=\"color:#000000\"><br>Teaching Commons Support<br><\/h1>\n\n\n\n<p><br>The Teaching Commons offers a variety of supports for helping you to design, redesign, or adapt your course to a remote or online format.<br><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Main:<\/strong><a rel=\"noreferrer noopener\" href=\"https:\/\/teachingcommons.yorku.ca\/\" target=\"_blank\"> https:\/\/teachingcommons.yorku.ca\/<\/a><\/li><li><strong>Virtual Drop In Support:<\/strong> ( 10-11 Mon - Fri ) <a rel=\"noreferrer noopener\" href=\"https:\/\/yorku.zoom.us\/j\/7467955013\" target=\"_blank\">https:\/\/yorku.zoom.us\/j\/7467955013<\/a><\/li><\/ul>\n\n\n\n<ul class=\"list-unstyled wp-block-list\"><li><a href=\"https:\/\/www.bold.info.yorku.ca\"><\/a><a href=\"https:\/\/bold.info.yorku.ca\">Going Remote<\/a><\/li><li><a href=\"https:\/\/www.yorku.ca\"><\/a><a href=\"https:\/\/lthelp.yorku.ca\">Learning Technology Services Support<\/a><\/li><li><a href=\"https:\/\/yubettertogether.info.yorku.ca\/\"><\/a><a href=\"https:\/\/coronavirus.info.yorku.ca\/\">York University Coronavirus Information<\/a><\/li><li><a href=\"https:\/\/yorku.zoom.us\/j\/7467955013\">Virtual Drop In Zoom Link (M-F 10-11)<\/a><\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>BOLD Institute Showcase (Moodle Course): <\/strong><a rel=\"noreferrer noopener\" href=\"https:\/\/moodle.yorku.ca\/moodle\/course\/view.php?id=164654\" target=\"_blank\">https:\/\/moodle.yorku.ca\/moodle\/course\/view.php?id=164654<\/a><\/li><li><strong>BOLD Institute OPEN Session (eClass course):<\/strong><a href=\"https:\/\/eclass.yorku.ca\/course\/view.php?id=53106\">https:\/\/eclass.yorku.ca\/course\/view.php?id=53106<\/a><\/li><li><strong>Course Continuity:<\/strong><a rel=\"noreferrer noopener\" href=\"https:\/\/teachingcommons.yorku.ca\/course-continuity\/\" target=\"_blank\"> https:\/\/teachingcommons.yorku.ca\/course-continuity\/<\/a><\/li><li><strong>Going Remote:<\/strong><a rel=\"noreferrer noopener\" href=\"https:\/\/yorku.ca\/bold\/\" target=\"_blank\"> https:\/\/yorku.ca\/bold\/<\/a><\/li><li><strong>Adapting Course Assessments:<\/strong><a rel=\"noreferrer noopener\" href=\"https:\/\/teachingcommons.yorku.ca\/adapting-course-assessments\/\" target=\"_blank\"> https:\/\/teachingcommons.yorku.ca\/adapting-course-assessments\/<\/a><\/li><li><strong>Contact:<\/strong><a rel=\"noreferrer noopener\" href=\"mailto:teaching@yorku.ca\" target=\"_blank\"> teaching@yorku.ca<\/a><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h1 class=\"has-text-color wp-block-heading\" id=\"recommendation-2\" style=\"color:#000000\"><br>Learning Technology Services (LTS) Support<br><\/h1>\n\n\n\n<p><br>LTS can offer support on the technical aspects of adapting your course to an online format, including support for eClass, Zoom, and other York-supported technologies.<br><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Main:<\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/lthelp.yorku.ca\" target=\"_blank\">https:\/\/LThelp.yorku.ca<\/a><\/li><li><strong>eClass:<\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/lthelp.yorku.ca\/moodle\" target=\"_blank\">https:\/\/LThelp.yorku.ca\/moodle<\/a><\/li><li><strong>Zoom:<\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/lthelp.yorku.ca\/94581-zoom\" target=\"_blank\">https:\/\/LThelp.yorku.ca\/94581-zoom<\/a><\/li><li><strong>Turnitin: <\/strong><a href=\"https:\/\/lthelp.yorku.ca\/94608-turnitin\">https:\/\/lthelp.yorku.ca\/94608-turnitin<\/a><\/li><li><strong>Crowdmark:&nbsp;<\/strong><a href=\"https:\/\/lthelp.yorku.ca\/crowdmark-docs\">https:\/\/lthelp.yorku.ca\/crowdmark-docs<\/a><\/li><li><strong>Lecture Recording:<\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/lthelp.yorku.ca\/lecture-recording\" target=\"_blank\">https:\/\/LThelp.yorku.ca\/lecture-recording<\/a><\/li><li><strong>Moving Courses Online:<\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/lthelp.yorku.ca\/moving-courses-online\" target=\"_blank\">https:\/\/LThelp.yorku.ca\/moving-courses-online<\/a><\/li><li><strong>Contact:<\/strong> <a rel=\"noreferrer noopener\" href=\"mailto:lts@yorku.ca\" target=\"_blank\">lts@yorku.ca<\/a><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h1 class=\"has-text-color wp-block-heading\" id=\"recommendation-3\" style=\"color:#000000\"><br>Faculty-Specific Support<br><\/h1>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>COVID-19 Related Web Guides<\/strong> Faculty of Arts, Media, Performance and Design (AMPD): <a href=\"https:\/\/elearning.ampd.yorku.ca\/\">eLearning @ AMPD<\/a><ul><li>Faculty of Liberal Arts and Professional Studies: <a rel=\"noreferrer noopener\" href=\"https:\/\/eso.laps.yorku.ca\/goingdigital\/\" target=\"_blank\">Going Digital<\/a>&nbsp;&amp; <a href=\"https:\/\/eso.laps.yorku.ca\/\">eServices Office<\/a><\/li><li>Lassonde School of Engineering: <a href=\"https:\/\/lassondelearn.ca\">Lassonde Education Innovation Studio (LEIS)<\/a><\/li><li>Osgoode Hall Law School: <a rel=\"noreferrer noopener\" href=\"https:\/\/www.osgoode.yorku.ca\/information-technology-services\/\" target=\"_blank\">Remote Access Information during COVID-19<\/a><\/li><li>Schulich School of Business: <a rel=\"noreferrer noopener\" href=\"https:\/\/teachingandlearning.schulich.yorku.ca\/schulich-covid19-response-guide\/\" target=\"_blank\">Schulich COVID-19 Response Guide<\/a>&nbsp;&amp; <a href=\"https:\/\/teachingandlearning.schulich.yorku.ca\/\">Schulich Online Course Design Guide<\/a><\/li><\/ul><\/li><li><strong>Contact Information for Faculty-Specific Support <\/strong><a rel=\"noreferrer noopener\" href=\"https:\/\/teachingcommons.yorku.ca\/technical-and-teaching-supports-contact-information\/\" target=\"_blank\">https:\/\/teachingcommons.yorku.ca\/technical-and-teaching-supports-contact-information\/<\/a><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h1 class=\"has-text-color wp-block-heading\" id=\"recommendation-4\" style=\"color:#000000\"><br>Experiential Education Support<br><\/h1>\n\n\n\n<p><br>If you were or are planning to include elements of experiential education (EE) in your course(s), the YU Experience Hub and the Teaching Commons can help you explore what EE might look like remotely\/online.<br><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>YU Experience Hub Going Remote (Remote Experiential Education):<\/strong> <a href=\"https:\/\/www.yorku.ca\/yuexperience\/going-remote\/\">https:\/\/www.yorku.ca\/yuexperience\/going-remote\/<\/a><\/li><li><strong>Experiential Education Toolbox (YU Experience Hub):<\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/yuexperience.info.yorku.ca\/experiential-education-toolbox\/\" target=\"_blank\">https:\/\/yuexperience.info.yorku.ca\/experiential-education-toolbox\/<\/a><\/li><li>Each Faculty also has at least one Experiential Education (EE) Coordinator who can assist you in planning and designing EE activities for your course(s). A full list of EE Coordinators and their contact information is available on the <strong>YU Hub website<\/strong>: <a rel=\"noreferrer noopener\" href=\"https:\/\/yuexperience.info.yorku.ca\/ee-coordinators\/\" target=\"_blank\">https:\/\/yuexperience.info.yorku.ca\/ee-coordinators\/<\/a><\/li><li><strong>Experiential Education in the Online Environment: An Open Conversation: <\/strong><a href=\"https:\/\/yorku.zoom.us\/rec\/play\/cK_NIiVS1lpTGW9Bxs8uaNcAq6UruEWCyMpsvgLmU7eTvQaR5bjaE694w8UDoTjIsgGCqo9PMqXfhA4v.uMWCpRMYP2Dt3J8G\">Webinar Recording<\/a> and <a href=\"https:\/\/www.yorku.ca\/bold\/wp-content\/uploads\/sites\/393\/2021\/06\/Remote-EE-Session-November-17-2020.pdf\">Webinar Slides<\/a><\/li><li><strong>Experiential Education Resources (Teaching Commons):<\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/teachingcommons.yorku.ca\/resources\/experiential-education\/\" target=\"_blank\">https:\/\/teachingcommons.yorku.ca\/resources\/experiential-education\/<\/a><\/li><li><strong>Teaching Commons Support:<\/strong> Lisa Endersby, Educational Developer, <a rel=\"noreferrer noopener\" href=\"mailto:lendersb@yorku.ca\" target=\"_blank\">lendersb@yorku.ca<\/a><\/li><li><strong>YU Experience Hub Support:<\/strong> YU Experience Hub, <a href=\"mailto:yueehub@yorku.ca\">yueehub@yorku.ca<\/a><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h1 class=\"has-text-color wp-block-heading\" style=\"color:#000000\"><br>York Supports and Additional Resources<br><\/h1>\n\n\n\n<p><br>York offers a number of additional resources for faculty and staff to help you navigate and manage the impact of COVID-19.<br><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Online Harassment Guide for Faculty and Staff (Centre for Human Rights, Equity, and Inclusion)<\/strong>: <a href=\"https:\/\/rights.info.yorku.ca\/resources\/\">https:\/\/rights.info.yorku.ca\/resources\/<\/a><\/li><li><strong>Centre for Sexual Violence Response, Support &amp; Education:<\/strong> <a href=\"https:\/\/thecentre.yorku.ca\/\">https:\/\/thecentre.yorku.ca\/<\/a><\/li><\/ul>\n\n\n\n<h1 class=\"has-text-color wp-block-heading\" id=\"recommendation-5\" style=\"color:#000000\"><br>York Protocols for Working Remotely<br><\/h1>\n\n\n\n<p><br>York University has recently developed a protocol for working remotely, with topics included but not limited to: management of confidential information, conducting meetings online, file sharing and collaboration, and technical support.<br><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>York\u2019s Protocol (est. 2020):<\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/yulink-new.yorku.ca\/documents\/20182\/11337666\/York%E2%80%99s+Protocol+for+Working+Remotely+with+Technology+2020-04-03\/28f12241-4b5b-4172-8c25-05a40401d54a\" target=\"_blank\">York\u2019s Protocol for Working Remotely with Technology<\/a><\/li><li><strong>Laptop Loans:<\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/laptops.uit.yorku.ca\/\" target=\"_blank\">https:\/\/laptops.uit.yorku.ca\/<\/a><\/li><li><strong>Off-Campus Computing:<\/strong> <a rel=\"noreferrer noopener\" href=\"https:\/\/computing.yorku.ca\/offcampus\/\" target=\"_blank\">https:\/\/computing.yorku.ca\/offcampus\/<\/a><\/li><li><strong>Cybersecurity Best Practices for Working Remotely:<\/strong> <a href=\"https:\/\/infosec.yorku.ca\/cybersecurity-best-practices-for-working-remotely\/\">https:\/\/infosec.yorku.ca\/cybersecurity-best-practices-for-working-remotely\/<\/a><\/li><li><strong>Cybersecurity Awareness:<\/strong> <a href=\"https:\/\/infosec.yorku.ca\/cybersecurityawareness\/\">https:\/\/infosec.yorku.ca\/cybersecurityawareness\/<\/a><\/li><li><strong>Software and Services (Information Security Services at York):<\/strong> <a href=\"https:\/\/infosec.yorku.ca\/services\/\">https:\/\/infosec.yorku.ca\/services\/<\/a><\/li><li>For COVID-19 related updates, visit <a rel=\"noreferrer noopener\" href=\"https:\/\/coronavirus.info.yorku.ca\/\" target=\"_blank\">York University\u2019s Response - Information and Updates<\/a><\/li><\/ul>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background\" href=\"https:\/\/yorku.ca\/bold\" style=\"background-color:#e31837\">Back to home page <\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><a href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\"><img loading=\"lazy\" decoding=\"async\" width=\"139\" height=\"49\" src=\"https:\/\/www.yorku.ca\/bold\/wp-content\/uploads\/sites\/393\/2021\/04\/copyright-3.png\" alt=\"Creative Commons License\" class=\"wp-image-4493\"\/><\/a><\/figure><\/div>\n\n\n<p style=\"text-align: center;\">\u00a9 Blended and Online Learning (BOLD), Teaching Commons &amp; Learning Technology Services, York University. Unless otherwise stated, all content on the Going Remote - York University site is licensed under a <a href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\" target=\"_blank\" rel=\"noopener noreferrer\">Creative Commons Attribution-NonCommerical 4.0 International&nbsp;<\/a><a href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\" target=\"_blank\" rel=\"noopener noreferrer\">license<\/a>.&nbsp;If you reuse this work, please attribute BOLD, York University and include a link to&nbsp;<a href=\"https:\/\/yorku.ca\/bold\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\">https:\/\/yorku.ca\/bold\/<\/a><\/p>\n<p style=\"text-align: center;\">Icons created by Font Awesome<\/p>","protected":false},"excerpt":{"rendered":"<p>Teaching Commons Support Learning Technology Services (LTS) Support Faculty-Specific Support Experiential Education Support York Protocols for working remotely Teaching Commons Support The Teaching Commons offers a variety of supports for helping you to design, redesign, or adapt your course to a remote or online format. Main: https:\/\/teachingcommons.yorku.ca\/ Virtual Drop In Support: ( 10-11 Mon - [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4206,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"tags":[],"class_list":["post-4205","page","type-page","status-publish","has-post-thumbnail","hentry"],"taxonomy_info":[],"featured_image_src_large":["https:\/\/www.yorku.ca\/bold\/wp-content\/uploads\/sites\/393\/2021\/03\/support.png",900,600,false],"author_info":{"display_name":"rodp","author_link":"https:\/\/www.yorku.ca\/bold\/author\/rodp\/"},"comment_info":"","_links":{"self":[{"href":"https:\/\/www.yorku.ca\/bold\/wp-json\/wp\/v2\/pages\/4205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yorku.ca\/bold\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.yorku.ca\/bold\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/bold\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/bold\/wp-json\/wp\/v2\/comments?post=4205"}],"version-history":[{"count":18,"href":"https:\/\/www.yorku.ca\/bold\/wp-json\/wp\/v2\/pages\/4205\/revisions"}],"predecessor-version":[{"id":5614,"href":"https:\/\/www.yorku.ca\/bold\/wp-json\/wp\/v2\/pages\/4205\/revisions\/5614"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yorku.ca\/bold\/wp-json\/wp\/v2\/media\/4206"}],"wp:attachment":[{"href":"https:\/\/www.yorku.ca\/bold\/wp-json\/wp\/v2\/media?parent=4205"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yorku.ca\/bold\/wp-json\/wp\/v2\/tags?post=4205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}