“This interaction between instructor and client is a critical first negotiation that sets the tone, expectations, and timing of the project.” (p.583) “Once students are assigned a team, they need to learn quickly as much as they can about the organization and issue before their communication with their client.” (p.585) “In the student-client negotiation, students […]
“Clients commented that the work gave them a reference point from an outside perspective that was helpful, and that provided an understanding of “best practices” that enabled the client to feel, as one described “secure in the knowledge we are on the right path.”” (p.449) “When devising recommendations, students should be encouraged to look at […]
“Student interaction with internal and external stakeholders in the organization can promote learning by illuminating the interplay of stakeholder interests and the often complex trade-offs inherent in many organizational decisions. Such interaction also teaches the value of negotiation skills as the organization seeks to influence these various stakeholders to accept their project recommendations.” (p.95) “The […]
“At both institutions, we found, for the most part, that industry expectations were met and students tended to rate themselves highly before the capstone course...Although not reflected in our survey results, informal conversations with industry partners over the past several years have revealed that a few partners hold unattainable expectations of students and others have […]
“Clients in the real world will forget requirements, lack an understanding of technology and occasionally have difficult personalities. This can serve as an excellent learning opportunity for students...In the real world, projects can be cancelled at any point due to a cut in funding. Even when the systems are being designed and built for free, […]