{"id":421,"date":"2020-11-12T14:31:37","date_gmt":"2020-11-12T19:31:37","guid":{"rendered":"https:\/\/www.yorku.ca\/dfadev\/?p=421"},"modified":"2021-08-05T15:57:50","modified_gmt":"2021-08-05T19:57:50","slug":"a-time-for-reflection","status":"publish","type":"post","link":"https:\/\/www.yorku.ca\/dfa\/2020\/11\/12\/a-time-for-reflection\/","title":{"rendered":"A Time For Reflection"},"content":{"rendered":"\n
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Welcome to my first blog entry. I have been thinking of writing a blog for a while now. I\u2019ve been told that people actually want to know about the things that are important to me and about the things I think about. This was a little surprising to me, since I never thought there was much to tell. I put my all into everything I do, and I do the things I am passionate about. I believe in genuine connections and relationships, and a blog seems like a great way to develop these. I feel this blog is a way to share and engage with you, my colleagues; it is less formal, and it also gives me a chance to get to know you.<\/p>\n\n\n\n

I felt November was a fitting time for me to begin my blog-journey since I hit my three-year anniversary as Vice President, Finance and Administration last month. For me all anniversaries represent a milestone and a chance to reflect. As I consider my time here at York, I am truly grateful for this leadership opportunity with one of Canada\u2019s leading Universities.<\/p>\n<\/div>\n<\/div>\n\n\n\n

For the past three years my experience has been rewarding and fulfilling. The exceptional character of York\u2019s community, the quality of its people, and the unwavering commitment to students and the communities we serve, makes York a truly distinguished place.<\/p>\n\n\n\n

This pandemic has added a layer of challenge to learning, leading, managing, and working; it has changed the way we live and work. It has also demonstrated that passion can result in great things with the right team. I believe we have the right team in our division and the right team leading the University. I feel honoured to be working with a senior executive team that is visionary, focused, caring, and flexible. I am always in awe at the entire management team in the Division of Finance and Administration (DFA), it has been and continues to be a pleasure to work with all of you. Most importantly, I am humbled by you, my colleagues in our division, each one of you a leader in your own right. The consistent professionalism you demonstrate, your ability to adjust in this constantly changing environment, your dedication and commitment, which I am fortunate to witness on a daily basis, makes me proud to be a part of this division and this organization.<\/p>\n\n\n\n

When I joined DFA in 2017, I was committed to enhancing divisional stability and to providing clarity about future directions. My commitment today remains the same and I feel we have put the right people in the right leadership roles to propel us forward. What we have now I believe is a management dream team. An enthusiastic and motivated group of leaders with a shared commitment to achieving the goals of the division in support of the University\u2019s mission and vision, this leadership team is driven by passion and guided by the principles of service excellence.  I am excited to be a part of this team and to work with such an amazing group of people, I look forward to a future of fantastic things from this team and this division.<\/p>\n\n\n\n

Over the past three years the structure in our division has been evolving. Today we have a high-performing division that embraces collaboration and focuses on our clients, innovation, and the delivery of professional services, all guided by the principles of service excellence. The Human Resources department has been moved to the Division of Equity, People and Culture, we have created the department of Budgets and Asset Management, and we have realigned units within Facilities Services into a more service centric model, placing our customers at the heart of all that we do.<\/p>\n\n\n\n

There are many initiatives underway at the University and colleagues in DFA are all very much involved and essential to those projects.  One initiative, Service Excellence, will advance a service culture within our division and across the University and take our service delivery capability to the next level. An integral part of Service Excellence is the creation of a University Services Centre, which will live within our division. The University Services Centre will focus on enhancing processes and consolidating transactional services into one portfolio so that we can deliver consistent services that meet or exceed the expectations of our customers.<\/p>\n\n\n\n

Another initiative, the Student System Renewal Program (SSRP), is a multi-year program that will provide technology solutions to support the needs of 21st<\/sup> century learners; once implemented the SSRP will reflect service excellence in action. It will provide students with access to services and systems to make their university experience a positive one. The SSRP is an integrated service delivery program that is currently fostering collaboration and engagement from across the University including colleagues from UIT, Financial Services, Budgets and Asset Management.<\/p>\n\n\n\n

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Other initiatives being supported by our team-mates include, construction of the new Markham Campus in which colleagues from Facilities Services, Community Safety, Ancillary Services and UIT play key roles; the Classroom renewal project is being supported by co-workers from Financial\u00a0 Services, Facilities Services and Community Safety. These are just a few initiatives that are being strengthen by you; it is a journey of learning and growing. It will require patience, understanding and open-mindedness, but I have confidence that together we in our division and colleagues across the university will help to take us to that next level of being truly \u201cworld-class\u201d. Your involvement will contribute to the success of these initiatives and your steadfast commitment makes me proud to be a member of this team.<\/p>\n<\/div>\n\n\n\n

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\"Goats<\/figure>\n<\/div>\n<\/div>\n\n\n\n

You can expect to hear from me next month as we come to the close of 2020; a different year, certainly a challenging year and definitely a year of firsts for all of us. As my blog matures, I will write about aspects of our division which I hope will serve as a general source of information. I welcome your feedback about the blog and your suggestions regarding content and topics.<\/p>\n\n\n\n

As I close, I wanted to share this picture with you. It is a scene I get to enjoy almost everyday. I reside on a hobby farm where I am fortunate to experience the beauty of nature. So sometimes while on a Zoom meeting, a bright smile might flash across my face, chances are this gentle doe has passed by, or the antics of her kids make it impossible not to smile.<\/p>\n\n\n\n

I hope you too can carve out some time to experience the beauty that nature provides, and as we trade in our sandals for boots, do enjoy the fresh brisk air and beautiful colours of fall.<\/p>\n\n\n\n

Stay well, stay safe and continue to support each other.<\/p>\n\n\n\n

Carol<\/p>\n","protected":false},"excerpt":{"rendered":"

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