Cleaning to APPA standards
Custodial Services receives core funding to clean academic and administrative buildings. These spaces are cleaned to a set frequency level listed in the Custodial Service Offering. The service offering is based on industry standards developed and published by the APPA – Leadership in Educational Facilities – Custodial Staffing Guidelines used to identify the cleaning activity, frequency of services and description of task.
Please contact your us for more information on this program.
Please Note: Task frequencies may be altered due to unscheduled operational changes.
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Damp mop floor | As per use | All accessible flooring with no movement of items |
| Project Clean Carpet | Service Request Submission | Hot water carpet extraction of entire carpet space |
| Service Waste / Recycling containers | Inspect Daily, Service As Required | Removal of waste; container lids cleaned as required |
| Sweep or dust-mop floor (under seating) | As per use | All accessible fllooring with no movement of items |
| Spot Vacuum carpet | As per use | Vacuum accessible carpet / walking paths only |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Re-configure furniture | Weekly | Chairs reconfigured to the room set configuration |
| Service waste/recycling/organic waste | Five Times Weekly | Removal of waste; container lids cleaned as required |
| Spot clean walls and doors | Monthly | Wiping of noticeable marks |
| Spot wet-mop floors | Five Times Weekly | Removal of visible marks/stains |
| Sweep or dust-mop floors | Five Times Weekly | Accessible floor with no obstructions ie. tables |
| Vacuum carpet | Weekly | Vacuum accessible carpet with minor chair movement only; baseboard, cornors not included; |
| Wet mop / machine wash floors | Twice Weekly | Main walking path of floor cleaned; baseboards not cleaned |
| Wipe tables | Five Times Weekly | Tables free of marks stains |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Clean Chalkboards, Trays & replenish supplies | Weekly | Chalkboard erasers (2) and chalk (6 pieces) supplied per board unit |
| Project Clean Floors / Carpet | Yearly Inspection of Space | Task identification based on Inspection: Carpet: water extraction, dry foam application; Floor refinishing : buffing, top scrubbing or full refinishing; spaces must be accessible with minor furniture/items movement (i.e. chairs) |
| Re-Configure furniture | Weekly | Chairs reconfigured to the room set configuration |
| Service waste / recycling containers | Five Times Weekly | Removal of waste; container lids cleaned as required |
| Spot Wet mop floors | Weekly | Removal of visible marks /stains |
| Sweep or dust-mop floors | Weekly | All accessible flooring to be free of dust /debris |
| Wet mop floors | Monthly | Main floor cleaned; baseboards cleaned |
| Vacuum Carpet | Monthly | Vacuum accessible carpet with minor chair movement only; baseboard cornors not included; |
Note: There is no service provided to instructional technology devices, control panels, computers, and keyboards.
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Dust furniture and flat surfaces | Monthly | Wiping of surfaces that are open without any obstruction; shelving not included |
| Project Clean: Carpet / Hard Floor | Yearly Inspection of Space | Task identification based on Inspection: Carpet: water extraction, dry foam application; Floor refinishing : buffing, top scrubbing or full refinishing; spaces must be accessible with minor furniture/items movement (i.e. chairs) |
| Re-configure furniture | Monthly | Chairs reconfigured to the room set configuration |
| Service waste / recycling containers | Inspect Daily, Service As Required | Removal of waste; container lids cleaned as required |
| Vacuum | Monthly | Vacuum accessible carpet / walking paths only |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Disinfect / Wipe accessible flat surfaces | Five Times Weekly | Call buttons, hand rails, panels, vents |
| Spot Wet mop floors | Five Times Weekly | Removal of noticeable stains |
| Vacuum Elevator tracks | Monthly | Tracks free of debris |
| Wet mop floor | Weekly | Entire elevator cab floor is cleaned |
| Wipe Sensors on doors | Monthly | Wiping of door sensors |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Set up of Tables / Chairs | Service Request Submission | As per Service Request instructions and departmental guidelines |
Note: Dependent on dedicated Day Shift Staffing
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Service waste recycling containers | As Required | Removal of waste; container lids cleaned as required |
| Sweep, dust-mop, or vacuum floor | Five Times Weekly | Accessible floor with no obstructions ie. exercise equipment |
| Wash floor surface | Five Times Weekly | Floors washed by use of automatic floor machine; |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Remove graffitti with Graffitti removal | As Required | Removal of graffitti; work order submission for re-painting surfaces |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Service waste recycling containers | Inspect Daily, Service As Required | Removal of waste; container lids cleaned as required |
| Spot Wet mop floors | Five Times Weekly | Removal of visible marks /stains |
| Sweep or dust-mop floor, bleachers retracted | Five Times Weekly | Accessible floor with no obstructions ie. game equipment |
| Wash wood gym floors | Five Times Weekly | Gym floors washed by use of automatic floor machine; |
| AREA TYPE | LOCATION | FREQUENCY | DESCRIPTION |
| MAIN BUILDING FOYERS | Close to building main entrances | Inspect Daily, Service As Required | Replace cartridge/refill dispenser |
| WASHROOM | Washrooms without paper towels | Inspect Daily, Service As Required | Replace cartridge/refill dispenser |
| CLASSROOM/SEMINAR (RAC) | Exterior wall in close proximity | Inspect Daily, Service As Required | Replace cartridge/refill dispenser |
| ELEVATORS | Exterior wall in close proximity | Inspect Daily, Service As Required | Replace cartridge/refill dispenser |
To find out where there is a hand sanitization station near you, please visit: www.yorku.ca/facilities/our-services/property-management/custodial-services
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Clean Sink (must be accessible) | Five Times Weekly | Sink is cleaned if empty; cups/dishes are not cleaned or removed |
| Service waste / recycling containers / organics | Five Times Weekly | Removal of waste; container lids cleaned as required |
| Spot clean walls and doors | Service Request Submission | Removal of visible spots / marks on walls up to 3 meters |
| Sweep or dust-mop floors | Five Times Weekly | All accessible flooring to be free of dust /debris |
| Wet mop floors | Five Times Weekly | Main floor cleaned; no movement of appliances (ie. fridge, water coolers); |
Note: No service provided to appliances, including: refrigerators, microwaves, water coolers/dispensers, beverage stations, etc.
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Empty glass bin containers | Inspect Daily, Service As Required | User to place full glass bin to corridor |
| Service waste / recycling containers | Five Times Weekly | Removal of waste from room containers; container lids cleaned as required; Lab station waste container to be emptied by lab user |
| Sweep or dust-mop floors | Weekly | Accessible floor with no obstructions ie. lab equipment |
| Wet mop floors | Weekly | Main walking path of floor cleaned; baseboards not cleaned |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Replace Lamps as per Departmental Standard Operating Procedure | Monthly | Lamps are replaced to 3 meters height within 5 working days; Electrical repairs forwarded to Maintenance |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Re-configure furniture | Weekly | Chairs reconfigured to the room set configuration |
| Service waste / recycling containers | Five Times Weekly | Removal of waste; container lids cleaned as required |
| Sweep or dust-mop floors | Weekly | Accessible floor with no obstructions ie. portable book shelves, study carrols |
| Vacuum carpet | Monthly | Vacuum accessible carpet with minor chair movement only; baseboard , cornors not included; |
| Wet mop floors | Weekly | Main walking path of floor cleaned |
| Wet wipe accessible flat surfaces | Service Request Submission | Wiping of accessible surfaces to 3 meters |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Clean Lockers and Benches | Five Times Weekly | Lockers doors and bench surfaces free of marks |
| Disinfect / wipe benches | Five Times Weekly | Apply disinefectant and wipe down bench surfaces |
| Service waste recycling containers | Inspect Daily, Service As Required | Removal of waste; |
| Sweep or dust-mop floors | Five Times Weekly | Accessible floor with no obstructions |
| Wet-mop and/or auto-scrub floors | Five Times Weekly | Main walking path of floor cleaned; baseboards not cleaned |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Spot Clean door glass | Weekly | Cleaning of glass touch points only |
| Spot Vaccum Walk Off Mats | Weekly | Removal of noticeable debris |
| Vacuum Walk-Off Mats | Monthly | Vacuum of entrire matting |
To view the Office Cleaning Schedule, please visit the link below:
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Project Clean Carpet/Floors | Yearly Inspection of Space | Task identification based on Inspection: Carpet: water extraction, dry foam application; Floor refinishing : buffing, top scrubbing or full refinishing; spaces must be accessible with minor furniture/items movement (i.e. chairs) |
| Service Waste/ Recycling Containers | As per Zero Waste Program | Occupant to deposit personal deskside waste/recycling into local communal recycling stations; communal recycling stations inspected daily and serviced as required |
| Sweep or dust-mop floors | Monthly | All accessible flooring with no movement of items |
| Vacuum accessible carpet areas | Monthly (refer to Vacuuming Schedule for your area/building) | Vacuum accessible carpet / walking paths only; baseboard , corners not included |
| Wet mop floors | Monthly | Accessible floor mopped; no baseboards; no movement of furniture or under desk area where wires etc. |
| Wet wipe accessible flat surfaces | Monthly | Wiping of surfaces that are open without any obstruction; shelving not included |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Remove posters on public bulletin boards as per University Postering Guidelines | Bi-Weekly | Removal of posters as per YU Postering Guidelines |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Clean Water Fountains/hydration stations | Five Times Weekly | Spout, surfaces are disinfected |
| Disinfect / wipe door handles, push plates, opening switches | Five Times Weekly | Spray / Wiping of surfaces |
| Hand Sanitizer | Inspect Daily, Service As Required | Replace cartridge; refill container |
| Project Clean Carpet/Floors | Yearly Inspection of Space | Task identification based on Inspection findings: Carpet: water extraction, dry foam application; Floor refinishing : buffing, top scrubbing or full refinishing; spaces must be accessible with minor furniture/items movement (i.e. chairs) |
| Service Waste/ Recycling containers | Inspect Daily, Service As Required | Removal of waste; container lids cleaned as required |
| Spot Clean walls and doors | Project Basis Only | Removal of visible spots / marks on walls up to 2 meters |
| Sweep or dust-mop floors | Weekly | All accessible flooring to be free of dust /debris |
| Wet mop / machine wash floors | Twice Weekly | Main walking path of floor cleaned; baseboards not cleaned |
| Vacuum carpet | Monthly | Vacuum accessible carpet / walking pathes only; baseboard , cornors not included |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Clean Drains | Five Times Weekly | Removal of surface debris; drain cap is not removed |
| Power Wash Walls | Weekly | Power wash walls and shower fixtures |
| Service waste recycling containers | Inspect Daily, Service As Required | Removal of waste; container lids cleaned as required |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Clean Drains | Five Times Weekly | Removal of surface debris; drain cap is not removed |
| Power Wash Walls | Monthly | Power wash walls and shower fixtures |
| Service waste recycling containers | Inspect Daily, Service As Required | Removal of waste; container lids cleaned as required |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Dust accessible flat surfaces | Project Basis Only | Wiping of surfaces that are open without any obstruction up to 3 meters |
| Sweep or dust-mop stairs and landings | Inspect Weekly, Service As Required | Main walking path of floor/stair surface cleaned |
| Wet mop stairs | Weekly | Stairs clear of stains |
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Clean Mirrors | Five Times Weekly | Marks, smudges removed |
| Clean Wash Bowls | Five Times Weekly | Sinks free of debris and stains |
| Clean/Disinfect Toilet Bowls | Five Times Weekly | Toilets free of marks/debris/stains; chrome handle cleaned |
| Clean/Disinfect Urinals | Five Times Weekly | Uninals free of debris; chrome handle cleaned |
| Disinfect: Partition & Door handles; hand dryers; main door handle & push plate | Five Times Weekly | Spray/Wiping surfaces; Visible marks/stains removed |
| Empty waste / recycling containers | Five Times Weekly | Removal of waste; container lids cleaned as required |
| Restock hand soap and paper products | Five Times Weekly | Supplies replenished |
| Spot clean walls and doors | Monthly | Visible marks/stains removed up to 2 meters |
| Sweep or dust-mop floors | Five Times Weekly | All accessible flooring to be free of dust /debris |
| Wet-mop floors | Five Times Weekly | Main floor cleaned; baseboards cleaned |
WASHROOM REFRESH: Monitoring/re-fresh twice daily; Main floor high-use public washrooms
| CLEANING ACTIVITY | FREQUENCY | DESCRIPTION OF TASK |
| Exterior Window Washing | 5 year cycle | Water and Brush used on exterior windows; No Scraping of windows; Performed by outside window washing Contractor and subject to window accessibility and building anchor inspection |
| Interior Window Washing | Service Request Submission | Service Request submission: Windows are cleaned to 3 meters; windows and ledges are free of any obstructions; Note: based on window location, window washing Contrcator may be used quote can be supplied |
FREQUENCY LEGEND:
NOTE: Task frequencies may be altered due to unscheduled operational changes.
| Five Times Weekly | Monday -Friday |
| Twice Weekly | Two times per week |
| Weekly | Once per week |
| BiWeekly | Once per every two (2) week period |
| Monthly | Once per calendar month |
| Quarterly | Once per three (3) calendar months |
| Semi-Anuually | Once over six (6) calendar months |
| Yearly | Once per each calendar year |
| As Required | As noticed or required to be serviced |