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Housing Updates

York University Housing Services continues to operate under COVID-19 protocols. Residences, Food Services, and other required services are operating at our Keele campus. Visit the YU Better Together website for official updates from the University. Updates regarding Housing Services operations can be found below.


York University Housing Services has been developing our operational plans for 2022-2023 to ensure that our residence community continues to offer safe and healthy on-campus accommodations. Updates will be posted to this page when available. For more information about the University's return to campus plan, visit the YU Better Together website.


Updates to service

In alignment with the University’s efforts to help prevent the spread of COVID-19 virus and for our students and staff safety, we have increased the number of services available to residents virtually. In-person services are available.


Building operations and maintenance requests

Maintenance and custodial services continue to operate on an enhanced operational model to ensure the health and safety of our residents. Maintenance requests are addressed based on the priority and urgency of the repair, during our regular hours of operations. Only the resident/leaseholder can submit maintenance request If you would like to report a maintenance issue, please visit the Maintenance Request page.

All residents are still urged to perform a daily self-assessment using the COVID-19 screening questionnaire. Upon submitting a maintenance request, please ensure that your space is clean and free of objects that would prevent the repair from being completed. You must always maintain appropriate physical distancing during the service.


COVID-19 residence safety

Building Safety: Community spaces and programs, such as social spaces and the loan-share program, may be suspended and/or modified based on public health measures.

Residence Clean Care: The health and safety of our residents is a priority for Housing & Conference Services. We are pleased to introduce Residence Clean Care, a program designed to elevate cleaning practices in residence.

Support: York University has compiled a list of resources available to all community members. To access these resources, visit the YU Better Together website. Residents are encouraged to follow physical distancing practices to help prevent the spread of COVID-19.  If you’re feeling unsettled or anxious, you can contact the Student Counselling and Development office at 416-736-5297 or visit  http://counselling.students.yorku.ca/  for more information. Good2Talkis also available at 1-866-925-5454, Text GOOD2TALKON to 686868 or https://good2talk.ca/.  


Travel restrictions and self-isolation requirements

Please consult the Government of Canada website for information about federal travel restrictions and entrance requirements. York International has also provided a guide for students arriving to Canada and seeking information about quarantine.


Updates & FAQs

Please visit the YU Better Together website for more details about York's plan for a safe return to campus.

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