Team Lead - Peer Enrolment Assistant
Program: Student Academic Advising Services
Unit / Department: Advising
Job Type: Peer Leader Roles
Eligibility: You must be eligible for work-study or international work-study to work within the Faculty of LA&PS. Please review the eligibility requirements for domestic students and international students to verify your status.
Number of Positions Available: 1
Type of Position: Paid
Rate of Pay: $16.00 per hour
Employment Term: May 2022-April 2023
Hours of Work: SU 35 hours per week; F/W approximately 10-15 hours per week
Job Description:
Under the direction of the Assistant Director, Student Academic services, and the Senior Academic Adviser of Enrolment the team lead will provide excellent support to peers, new students, potential students, and the wider York Community. In addition to the regular Peer Enrolment duties and responsibilities, this position supports New Student Advising in administrative and logistical support, as well as in providing leadership to other Peer Enrolment Assistants. In this role constant feedback on improving operations and optimizing efficiency of services is vital.
MAJOR AREAS OF RESPONSIBILITY:
- Project manages team’s portfolios and provides context, feedback and resources to support them.
- Monitors ongoing projects within New Student Advising (i.e YUELI; YU Start.)
- Assists in scheduling shifts on termly basis with Advising Office administers.
- Assists with daily scheduling of duties.
- Assists with the building of the Peer Enrolment Assistant team, i.e. participating in training, team-building and motivation throughout the course of the year
- Assist in training for incoming Peer Enrolment Assistants including preparation of training materials.
- Assist with daily operational duties; and undertakes all tasks associated with ensuring smooth functioning of operations.
- Attends meetings with Senior Advisor when needed.
- Attends and participates in LA&PS Recruitment and Outreach events
Qualifications:
The Peer Enrolment Assistant Team Lead has exceptional organizational ability, and thorough knowledge of York University services and resources. As well as, in-depth knowledge of duties and tasks undertaken within New Student Advising. The incumbent is a natural communicator and able to assign duties fairly and effectively as well as problem solve matters with sensitivity and diligence. They lead by example and understand the needs and priorities of the first-year experience. They should also have:
- Two years of recent experience as a Peer Enrolment Assistant in LA&PS.
- Experience and familiarity with York campus (Keele) and services.
- Strong organizational and time management skills
- Solid team player; and ability to work independently
- Excellent communication and presentation skills
- Efficient with MS Office (excel; power-point; word)
- Eagerness to learn and takes initiative
Required Application Documents: Cover Letter, Resume