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Learning Skills Communications Peer - Summer 2021 & Fall/Winter 2021-22

POSITION TITLE: Learning Skills Communications Peer   

UNIT & DEPARTMENT: Learning Skills Services, Student Success Centre 

ELIGIBILITY: Students must be  work/study eligible  and must complete the  online Student Financial Profile


RATE OF PAY: $15.00 per hour  

EMPLOYMENT TERM: SU 2021 & Fall/Winter 2021-2022  

HOURS OF WORK:  Summer: 5-10 hours/week, Fall/Winter: 10-12 hours/week  


As part of your work study experience, you will be asked to participate in Becoming YU – a new program designed to support students in creating meaningful goals and objectives, recognize the value of your experiences, identify the leadership and career competencies you gain through these experiences and confidently articulate your skills and experiences, whether it’s for a future job or further education opportunity.  Throughout your work/study experience you will have the opportunity to meet regularly with your coach to set goals and objectives, report and reflect on your progress and get valuable feedback. 


Learning Skills Services (LSS) serves all York students by fostering the academic and organizational skills necessary for academic success across all disciplines. Through group and individual services, LSS promotes independent learning by working with students to develop university-level learning skills and strategies, enhanced self-awareness about themselves as learners, and improved academic confidence and success. Learning Skills Services supports the mandate of York University by contributing to successful transitions to university, retention, engagement, and student academic and personal success.  

Under the direction of the Learning Skills Specialists, the Learning Skills Communications Peer helps to develop and execute a communications plan for Learning Skills Services including social media (Facebook, Twitter, Instagram), promotional materials (e.g., posters), and written content (e.g., blogs, website). This position reports directly to the Learning Skills Specialists and works in cooperation with the Learning Skills Peer Team, SCLD Media & Communications Team, Learning Commons partners, and other departments and student groups on campus. 

Specific Duties and Responsibilities:  

  • Contribute to the development of a communications/social media strategy.  
  • Create content for and maintain the Learning Skills social media presence (Instagram, Facebook, Twitter). 
  • Develop promotional materials (e.g., posters), and written content (e.g., blogs, website). 
  • Represent Learning Skills Services at various outreach events across the University.   
  • Staff the Learning Commons Welcome Desk; provide excellent customer service and triage student needs to the appropriate referral.  
  • Various administrative duties as assigned, including record keeping, data entry, and responding to student inquires (phone/email). 
  • Research on learning skills-related topics, as assigned.  
  • Stay in regular contact with supervisors and meet regularly to keep all parties informed.  
  • Attend all training sessions and meetings, unless in direct conflict with a class. 
  • Complete other duties as assigned. 


Education and Experience 

  • Current undergraduate York student (we encourage applicants from diverse programs of study); involvement in campus life is an asset. 
  • High academic standing and experience-based knowledge of effective study strategies and learning skills.   
  • Demonstrated experience creating social media content and promotional materials.  

Skills and Qualifications  

  • Demonstrated commitment to peer academic support and awareness of the academic support needs of students.  
  • Excellent oral and written communications skills.  
  • Skills in promotions and marketing. 
  • Some graphic design/ artistic ability, marketing and/or communications background an asset. 
  • Strong organizational and time management skills and good attention to detail.   
  • Knowledge of York’s services and resources for students. 
  • Ability and willingness to work both independently and as part of a team.   
  • Eagerness to learn and take initiative.  
  • Students who are a good fit for this position are dynamic, approachable, knowledgeable, and open to learning about themselves and others. They will show high levels of emotional intelligence combined with excellent adaptability and organizational skills.


Through this role, the Learning Skills Peer will have opportunities to develop and enhance specific skills in the following competencies:  

  • Communication  
  • Interpersonal connections  
  • Personal Success  
  • Knowledge acquisition and application  
  • Critical thinking and problem solving 

Orientation and Training and Ongoing Professional Development  

  • We offer a comprehensive training program for all Learning Skills Peers. An intensive, mandatory week-long training session is held at the end of August which focuses on expectations and protocols for the role, professionalism, and boundaries, mastering the Learning Skills content, coaching philosophy and services, knowledge of learning skills strategies, and skill-building, particularly group facilitation and presentation skills.   
  • Additional training takes place throughout the term, via occasional presentations, guest speakers (e.g., from the Learning Commons), and ongoing sharing of best practices at regular meetings or special sessions as needed.    

Feedback, Ongoing Support and Reflection 

  • The Learning Skills Peer will check in informally during each shift and meet regularly with the supervisor. Regular weekly or bi-weekly team meetings with all Peers and supervisors will be held, to provide an opportunity to share any concerns or issues, problem-solve together and support one another.  
  • The Learning Skills Peer will be asked to participate in a self-assessment and performance review process with the supervisor each term, following Becoming YU protocols. Opportunities for written and verbal reflections will be provided. In addition, the supervisor will provide feedback informally and during regular meetings as challenges and successes arise.  

Networking and Mentorship Opportunities  

  • Opportunity to work alongside professional staff at Learning Skills Services, the Libraries and Learning Commons. 
  • Opportunity to work with a vibrant, diverse student team of Learning Skills Peers.  
  • Opportunity to meet and interact with York students at all levels, from diverse backgrounds and programs/Faculties.  
  • Opportunity to establish lasting relationships with fellow Peers and student leaders from a variety of departments, colleges and Faculties, and student groups across York University.  
  • Opportunity to serve as a role model for incoming and continuing York students, encountered while delivering Learning Skills Services.  

Personal and Professional Development, Classroom and Workplace Competencies  

  • Exposure to and experience within a professional office environment.  
  • Experience working with students from diverse backgrounds and levels, and developing interpersonal, communication, public speaking, group facilitation and presentation skills.  
  • Enhanced academic success skills to complement classroom learning (e.g., in-depth knowledge of learning skills and study strategies to apply to one’s own learning, improved time management and organizational skills, etc.)  
  • Increased knowledge of campus resources.  
  • Further development of independence, self-reliance, professionalism, and problem-solving ability. 


  • April 2021: Peer Leadership Training 
  • May 2021: Summer Training
  • August 30 – September 3, 2021: Mandatory Training Week 
  • January 2022: Annual Peer Leadership Summit 
  • Monthly PLT Professional Development training workshops

*Dates subject to change; additional training may be added. 


  1. Resume 
  1. Cover letter 
  1. Creative Assignment: Demonstrate how you would create Learning Skills specific messaging for York students in a captivating and engaging way by creating a short/brief promotional item that teaches students about a concept related to time management. The promotional item can be a social media post/story, a poster, video, blog, or any other platform of your choosing.  

* We strongly encourage all applicants to take advantage of the free services offered through the YorkU Career Education & Development Centre for resume, cover letter, and interview support.  

APPLICATION CLOSING DATE: Thursday March 18th, 4:30pm


  • Only those applicants considered for an interview will be contacted. 
  • All applicants must submit their application using a or if unpermitted, a e-mail domain.