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Student Success Mentor - Summer 2022

POSITION TITLE: Student Success Mentor

UNIT & DEPARTMENT: Centre for Indigenous Student Services (CISS)

ELIGIBILITY: Must be work/study eligible and must complete the online Student Financial Profile

NUMBER OF POSITIONS: 1 - Summer position

RATE OF PAY: $16 per hour


HOURS OF WORK: 34 hours per week

LOCATION: The position is intended to work on-campus and those interested should only apply if they can be present on the Keele campus during designated work hours.  In the event the university decides to pivot to a remote work environment again, CISS will determine how to best utilize staff to continue to run operations.


The Work Study Student program provides on-campus job opportunities for eligible York University undergraduate students. Work Study Student employees are provided opportunities to contribute to support roles while developing valuable, relevant skills and work experience for the workplace. These roles offer a learning and development opportunity for Work Study Student employees to receive experiential on-the-job training, guidance and mentorship. Under the guidance of permanent staff members, Work Study Student employees will provide support to their relevant department/faculty in clerical, administrative and technical capacities. As part of your Work-Study/LEAP experience, you will participate in Becoming YU, a program designed to support students in:

  • creating meaningful goals and objectives;
  • recognizing the value of their personal, academic and professional experiences; 
  • identifying their competencies and skills; and
  • articulating their skills and experiences with confidence. Becoming YU includes regular meetings with your student employment supervisor/coach for reflecting on your progress and getting valuable feedback.


The Student Success Mentor plays a pivotal role in the transition and orientation of incoming self-identified students to the York community. This position provides support in the planning and development of events and activities for the Indigenous Sharing Circle (ISC) Program for FW 2022/23. This position reports to the Manager, Indigenous Student Services or designate at the Centre for Indigenous Student Services.

Specific Duties and Responsibilities:

  • Connect with incoming self-identified Indigenous students
  • Recruit Mentors for the ISC Program
  • Assist in the planning of the ISC Orientation Workshop
  • Connect with all incoming self-identified Indigenous students
  • Develop orientation/resource package
  • Assist in the planning of the Orientation Day for Incoming Indigenous Students and the CISS Welcome Social
  • Participate in Indigenous events and activities, eg. National Indigenous Peoples Day
  • Other duties as assigned


Education & Experience:

  • Current undergraduate York student (we encourage applicants from diverse programs of study) 
  • Experience and familiarity with York campus life 
  • Previous experience in a customer service environment an asset 

Skills and Qualifications:

  • Previous work experience in mentoring peers
  • Knowledge of York’s services and resources for students and of campus life
  • Previous experience in event planning an asset 
  • Knowledge of Indigenous agencies in the GTA
  • Ability and willingness to work both independently and as part of a team
  • Demonstrated initiative and an eagerness to learn 
  • Demonstrated organizational and time management skills
  • Excellent communication and interpersonal skills
  • Excellent computer skills (word processing, email, database management, spreadsheets)
  • Must have strong knowledge of Indigenous traditions and culture, and be sensitive to the overall issues facing Indigenous peoples


  • April 2022: Peer Leadership Training 
  • Monthly PLT Professional Development training workshops 

*Dates subject to change; additional training may be added.


  • Resume

APPLICATION CLOSING DATE: Friday, March 25, 2022 – 4:30pm


  • Only those applicants considered for an interview will be contacted.
  • All applicants must submit their application using a or if unpermitted, a e-mail domain.

NOTE: York University requires all community members, including employees and visitors who attend our campuses be fully vaccinated against COVID-19, subject to medical and human rights exemptions, in accordance with all applicable laws and regulations. The University's vaccine policy is integral to our ongoing commitment to health and safety. Offers of employment require that you comply with the COVID-19 Vaccination Mandate by providing proof of vaccination prior to your start date. For information on how York University is responding to COVID-19 please visit the YU Better Together website.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.