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Service Advisory - YU-card System Upgrade - Monday November 10, 2025 8:30 a.m. to Tuesday November 11, 2025 5:00 p.m

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Service Advisory 

Service Interruption:
YU-card Service

Scheduled Date/Time:

Start: Monday, November 10, 2025, 8:30 a.m.
End: Tuesday, November 11, 2025, 5:00 p.m.

Impact/Details:
YU-card Services will not be available due to a system upgrade to the latest version of Transact Enterprise (TSE).

Unavailable Services During Maintenance:

  • YU-card Office Services
  • YU-card ID Production (plastic card)
  • YU-card Mobile Provisioning
  • YU-card eAccounts (online balance check and deposits)
  • YU-card PHIL stations
  • YU-card Security Lookup Tool
  • YU-card Exam Verification
  • YU-card Photo Upload Tool
  • YU-card Integrated Payments (YU-card only)
    • PaperCut Print Management
    • Bookstore
    • Mobile Ordering
    • Vending Machine Reader
  • All downstream data integrations (Library, Athletic & Rec, AppArmor, Parking, etc)

Services Remaining Operational:

  • YU-card Payment Terminals
  • YU-card Laundry Payment Terminals
  • Food Services (CloudPOS)
  • Door Access System
  • YU-card Validate Application

 We apologize for any inconvenience this work may cause and thank you for your time and continued understanding.

Contact

IT Client Services at askIT@yorku.ca or 416 736 5800

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