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Upgrades to the current Callpilot voicemail system will be rolled out May 2

UIT-Telecommunications will be upgrading the University's current Callpilot voicemail system to a new unified messaging platform. The upgrade will take place on Thursday, May 2 at 6 p.m.

This upgrade will elevate the IT infrastructure by adding enhanced security and features to the voicemail system. With the new system, users will have the ability to:

  • receive emailed transcriptions of voicemails, which includes a voice-to-text version of the message and a .wav audio file;
  • access voicemail from anywhere via a mobile application with easy playback options;
  • leverage a new web interface that allows users to modify their mailbox settings, record greetings and update their notification settings.

More information to follow.