{"id":339577,"date":"2023-08-23T13:00:51","date_gmt":"2023-08-23T18:00:51","guid":{"rendered":"https:\/\/yfile.news.yorku.ca\/?p=339577"},"modified":"2025-04-02T12:34:45","modified_gmt":"2025-04-02T16:34:45","slug":"employee-and-family-assistance-program-is-now-telus-health","status":"publish","type":"post","link":"https:\/\/www.yorku.ca\/yfile\/2023\/08\/23\/employee-and-family-assistance-program-is-now-telus-health\/","title":{"rendered":"Employee and Family Assistance Program is now TELUS Health"},"content":{"rendered":"\n\n\n<h3 class=\"wp-block-heading\">The <a href=\"https:\/\/yuoffice-my.sharepoint.com\/personal\/keishamc_yorku_ca\/Documents\/Health,%20Safety%20&amp;%20Employee%20Well-Being%20-%20YULink%20(yorku.ca)\" target=\"_blank\" rel=\"noreferrer noopener\">Employee and Family Assistance Program<\/a> (EFAP) has recently rebranded from the LifeWorks platform to TELUS Health. The brand change does not impact the services offered for York University employees (staff and faculty).<\/h3>\n\n\n\n<p>Employees who currently use EFAP will continue to have access to all the features, tools and services. There is no change to any functionality, including login method and password.<\/p>\n\n\n\n<p>EFAP is a confidential and voluntary support service to help all York University employees with issues related to personal life and other concerns. If the challenge is interpersonal, such as child\/elder care, seeking support for a personal medical condition, or adjusting to job or personal responsibilities, EFAP can be a helpful service to address these challenges through a full range of support services.<\/p>\n\n\n\n<p>All staff, faculty and their immediate family members (dependents) can call EFAP toll-free, 24 hours a day, seven days a week for immediate, confidential help. There is also an online portal with 24-7 access and resources on many topics.<\/p>\n\n\n\n<p>For further information, visit: <a href=\"https:\/\/yulink-new.yorku.ca\/group\/yulink\/health-safety-and-employee-well-being\" target=\"_blank\" rel=\"noreferrer noopener\">Health, Safety &amp; Employee Well-Being - YULink (yorku.ca)<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The rebranding of the Employee and Family Assistance Program from the LifeWorks platform to TELUS Health does not impact the services offered for York University employees. <\/p>\n","protected":false},"author":5,"featured_media":332668,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[52],"tags":[6,27,4],"yfileauthor":[],"qualifier":[],"yfile-author":[],"tags-to-show":[147,148],"workflow":[],"class_list":["post-339577","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-take-note","tag-faculty","tag-staff","tag-yfile","tags-to-show-faculty","tags-to-show-staff"],"acf":{"internal_publish_date":null,"original_image":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Employee and Family Assistance Program is now TELUS Health - YFile<\/title>\n<meta name=\"robots\" content=\"index, follow, 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