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Things to think about for students aggreeing to participate in a focus group..

Before attending your focus group, or writing to us, please think about what would enhance your university experience academically and/or administratively

For example:

• In any given term, are enough courses required for your major offered to allow you to proceed toward degree completion? Have you ever had to skip a term because no courses you needed were offered at the time you could take them? Have you ever had to skip a term because the courses you needed were full and you could not enroll?
  
  
• How do you communicate with your Course Director or Tutorial Leader, in person (during office hours, or by appointment), by phone or by email? Do you have difficulty communicating with your Course Director or Tutorial Leader?
  
  
• Do you find Course Directors accommodate your work demands (e.g., travel, shift work) or family demands (e.g., childcare)?
  
  
• Can you access course materials easily? Do you have trouble accessing course materials through the bookstore or the library? If so, why?
  
  
• Are University services conveniently available and easily accessible? Can you get an advising appointment at a time that suits you? Is the petitions process and other Council Office services accessible? Are the on-line self help services adequate (lecture schedule, exam information, your own student information)? If not, how could they become more accessible?

If you wish to contact us for any reason, please contact us via email at evening@yorku.ca.