York University Libraries is changing its web site to make it better for users - like you.
Please take a few minutes to answer the following questions. Your responses will help us improve the overall design and usability of our online services.
|
At the end of the survey, you may enter a draw to win one of five 20$ vouchers to York University Bookstores.
|
This survey should not take more than ten minutes to complete. There are 2-3 questions per page (9 pages in total).
The survey is anonymous. Confidentiality of individual responses will be respected.
|
When you visit the library web site, www.library.yorku.ca, how often do you look for the following? |
books
|
articles |
data and/or statistics |
audiovisual materials
(e.g., CDs, DVDs, films) |
items on course reserve |
library hours and location |
library news and events |
library account
(e.g., renew books, place a hold) |
a librarian
(e-mail, IM, Meebo, phone, etc.) |
information about library workshops |
group study rooms |
online guides or tutorials |
If you would like to comment on any of your above responses, including additional activities you engage in using the library web site, please use the box below.
|
Design of the Web Site
Using the library home page screenshot below as a reference point, please let us know if you agree, or disagree with the statements listed below.
|
The homepage is attractive. |
The overall web site is attractive. |
Please describe any POSITIVE comments you may have about the design of the web site.
|
Please describe any NEGATIVE comments you may have about the design of the web site.
|
Navigation of the Web Site
Using the library home page screenshot below as a reference point, please let us know if you agree, or disagree with the statements listed below.
|
It is easy to find what I am looking for on the library web site. |
It is easy to navigate my way around the web site. |
It is easy to remember where to find things. |
I do not have to click too much to find
what I am looking for on the web site.
|
Please describe any POSITIVE comments you may have about the navigation of the web site.
|
Please describe any NEGATIVE comments you may have about the navigation of the web site.
|
Content of the Web Site
Using the library home page screenshot below as a reference point, please let us know if you agree, or disagree with the statements listed below.
|
The links on the homepage make me want
to explore the web site further.
|
Information is written in a style that is clear and easy to understand. |
Web pages have the right amount of information. |
Information on the library web site helps me with my coursework. |
There is really useful information on the library web site. |
Please describe any POSITIVE comments you may have about the navigation of the web site. |
Please describe any NEGATIVE comments you may have about the content of the web site. |
Your Expectations of the Web Site
|
How would you rate your overall impressions of the library web site? |
What improvements, if any, would you make to the library’s web site? Please list your answers below. |
Who Are You?
|
Which of the following best describes you? |
If you indicated "other" in the above question, please explain. |
Which general disciplinary area are you in? |
Which library do you primarily use? |
On average, how often do you access the library web site during the academic year? |
Would you be wiling to discuss your thoughts about the web site further as part of our focus groups? |
If yes, please provide us with your e-mail address so that we may get in touch with you. |
What Technology Do You Use?
Below are several questions about your use of technology. If you have a few moments we would greatly appreciate it if you could answer these questions. Having this information will help us in our redesign of the library web site. |
Do you own a cell phone, or other mobile device? |
If yes, what do you do with your cell phone? Please check all that apply. |
YouTube |
Blogs |
Wikipedia |
Draw to Win
If you would like to have your name placed in a draw for a chance to win one of five $20 York Bookstore vouchers, please provide us with your name and e-mail address below.
Winners will be contacted on
|
Datetime |
|
|
|
|
At least once a month |
At least once a week |
At least once a month |
At least once a term |
At least once a month |
At least once a month |
At least once a term |
|
At least once a term |
At least once a term |
|
At least once a term |
|
|
Neither agree nor disagree |
Disagree |
|
1. The fonts are little too small under each categories.
2. The left column of the main page where the operating hours, e-resource quick access etc are not too vigilent. Perhaps could be improved by enlarging the fonts and the colour of the texts. |
|
Agree |
Neither agree nor disagree |
Disagree |
Disagree |
|
|
|
Neither agree nor disagree |
Neither agree nor disagree |
Agree |
Agree |
Strongly Agree |
|
|
|
Good |
|
|
Undergraduate Student |
|
Arts |
Bronfman Business Library |
More than once a day |
Yes |
phrockdj@yorku.ca |
|
Yes |
Listen to music, Take pictures |
I watch videos on YouTube. |
I read blogs. |
I often start my research at Wikipedia. |
phrockdj@yorku.ca (Paul) |
2008-09-24 11:15 |
|
|
|
|
At least once a month |
At least once a term |
At least once a month |
At least once a term |
At least once a month |
At least once a term |
At least once a month |
|
At least once a week |
At least once a week |
|
At least once a month |
|
|
Neither agree nor disagree |
Neither agree nor disagree |
It is user friendly. |
Search engine is not as intutive as that of Google |
|
Neither agree nor disagree |
Neither agree nor disagree |
Agree |
Agree |
Easy to access relevant information. |
|
|
Neither agree nor disagree |
Neither agree nor disagree |
Agree |
Agree |
Agree |
User friendly. |
|
|
All Right |
|
|
Undergraduate Student |
|
Law |
Scott Library |
One to three times a month (less than once a week) |
Yes |
buskan@yorku.ca |
|
Yes |
Text |
I watch videos on YouTube. |
I read blogs. |
I often start my research at Wikipedia. |
buskan@yorku.ca |
2008-09-24 13:43 |
|
|
|
|
At least once a week |
At least once a month |
At least once a term |
At least once a week |
At least once a week |
At least once a month |
At least once a month |
|
Never |
At least once a month |
|
At least once a week |
|
|
Agree |
Agree |
I like the way that material is categories under headings which makes the site easy to navigate. |
There should be an easy access FAQ link and the library should also integrate something similar to "ask a student expert" on the main page to make it easy to find content on the library site. |
|
Agree |
Agree |
Agree |
Neither agree nor disagree |
I like how some options appear when you need them after doing a search. It gets rid of unnecessary buttons to look at and click on. |
The "Catalogue Help" page is an eye sore. The information needs to be organized in a way not to intimidate the user from reading the help section. A better graphical layout and use of appropriate type will encourage users to read that section of the page. |
|
Neither agree nor disagree |
Strongly Disagree |
Neither agree nor disagree |
Agree |
Agree |
|
|
|
Good |
Since a lot of important info is contained on the left hand navigation section, the following should be added to it:
Undergraduates
Graduate Students
Faculty
Alumni & Visitors
and the right hand navigation should contain:
Support the Library
Ask a librarian |
|
Undergraduate Student |
|
Health |
Steacie Science & Engineering Library |
Once a week |
Yes |
hinda@yorku.ca |
|
Yes |
Listen to music, Take pictures, Text |
I watch videos on YouTube. |
I have a blog., I post comments on other people's blogs., I read blogs. |
I do most of my research using Wikipedia. |
Hinda Hassan
hinda@yorku.ca |
2008-09-24 14:22 |
|
|
|
|
At least once a week |
At least once a month |
Never |
At least once a term |
At least once a week |
Daily |
Never |
|
Never |
Never |
|
Never |
|
|
Disagree |
Disagree |
|
|
|
Disagree |
Disagree |
Disagree |
Neither agree nor disagree |
|
|
|
Neither agree nor disagree |
Agree |
Disagree |
Neither agree nor disagree |
Disagree |
|
|
|
All Right |
|
|
Undergraduate Student |
|
Law |
Frost Library (Glendon) |
One to three times a month (less than once a week) |
No |
|
|
Yes |
Take pictures, Text |
I watch videos on YouTube. |
I have a blog., I post comments on other people's blogs., I read blogs. |
I often start my research at Wikipedia. |
staceym@yorku.ca |
2008-09-24 14:39 |
|
|
|
|
At least once a week |
At least once a term |
Never |
At least once a week |
At least once a week |
Never |
Never |
|
At least once a term |
Never |
|
Never |
|
|
Agree |
Neither agree nor disagree |
|
|
|
Agree |
Agree |
Agree |
Neither agree nor disagree |
|
Finding course reserve materials can be difficult because the search course reserves by call number function does not work all the time. |
|
Disagree |
Agree |
Disagree |
Disagree |
|
|
|
|
All Right |
Refine the search system for course reserve materials. |
|
Undergraduate Student |
|
Atkinson |
Scott Library |
Two to five times a week |
Yes |
jason.soy@gmail.com |
|
Yes |
Listen to music, Take pictures, Text |
I watch videos on YouTube. |
I do not read blogs. |
I do most of my research using Wikipedia. |
Jason Soy, jason.soy@gmail.com |
2008-09-27 13:15 |
|
|
|
|
At least once a term |
At least once a week |
Never |
At least once a term |
Never |
At least once a week |
At least once a week |
|
Never |
At least once a term |
|
Never |
|
|
Agree |
Agree |
many of the main links that you are looking for are right there on the page and i don't have to go looking for them most of the time. |
too much information on the main page. Instead of a more button at the bottom to expand the areas, could just make the headings for each section linkable to another page. |
|
Agree |
Agree |
Disagree |
Agree |
|
book searches are sometime hard to do. if i do not have the specific book title or author name the generic locator is sometimes not helpful. |
|
Agree |
Strongly Agree |
Strongly Agree |
Agree |
Agree |
|
|
|
Very Good |
|
|
Undergraduate Student |
|
Law |
Bronfman Business Library |
Two to five times a week |
Yes |
amritam@yorku.ca |
|
Yes |
Listen to music, Take pictures, Text |
I watch videos on YouTube. |
I do not read blogs., I have a blog., I post comments on other people's blogs., I read blogs. |
I do not use Wikipedia., I do most of my research using Wikipedia. |
amritam@yorku.ca |
2008-09-27 14:45 |
|
|
|
|
At least once a month |
Never |
Never |
At least once a term |
At least once a term |
At least once a term |
Never |
|
At least once a term |
Never |
|
Never |
Mostly I go to the library website for booking the group study room, other than that, I wanna check my library account, put hold on books, and renew books |
|
Neither agree nor disagree |
Disagree |
|
|
|
Neither agree nor disagree |
Neither agree nor disagree |
Agree |
Neither agree nor disagree |
|
|
|
Agree |
Agree |
Agree |
Agree |
Agree |
|
|
|
All Right |
|
|
Undergraduate Student |
|
Arts |
Bronfman Business Library |
Two to five times a week |
No |
|
|
|
Listen to music, Take pictures, Text |
I upload videos to YouTube., I post comments on YouTube., I watch videos on YouTube. |
I have a blog., I post comments on other people's blogs., I read blogs. |
I do most of my research using Wikipedia. |
Trang Cao
trangcao@yorku.ca |
2008-09-27 15:15 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
testing |
|
|
|
testing |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
testing |
2008-10-09 11:10 |
|
|
|
|
At least once a term |
At least once a week |
At least once a term |
At least once a term |
At least once a term |
At least once a month |
Never |
At least once a term |
At least once a term |
Never |
At least once a term |
Never |
|
|
Neither agree nor disagree |
Neither agree nor disagree |
Easy to find books etc |
Too crouded |
|
Neither agree nor disagree |
Disagree |
Disagree |
Strongly Disagree |
|
|
|
Disagree |
Agree |
Disagree |
Disagree |
Neither agree nor disagree |
|
|
|
All Right |
|
|
Undergraduate Student |
|
Science and Engineering |
Scott Library |
Once a week |
No |
|
|
Yes |
Text, Take pictures, Listen to music, Browse the web |
I watch videos on YouTube. |
I do not read blogs. |
I sometimes use Wikipedia. |
Gurkiran C
nimisavi@gmail.com
kiranc@yorku.ca |
2011-10-27 20:02 |
|
|
|
|
Daily |
At least once a week |
Daily |
At least once a week |
Daily |
Daily |
Daily |
Daily |
At least once a week |
At least once a week |
At least once a week |
Daily |
|
|
Agree |
Agree |
Eye-catching |
Not too clear |
|
Strongly Agree |
Strongly Agree |
Strongly Agree |
Strongly Agree |
Easy |
nothing |
|
Agree |
Agree |
Strongly Agree |
Agree |
Agree |
|
|
|
Very Good |
|
|
Undergraduate Student |
|
Science and Engineering |
Steacie Science & Engineering Library |
Daily |
No |
|
|
Yes |
Text, Take pictures, Listen to music, Browse the web |
I watch videos on YouTube. |
I read blogs. |
I sometimes use Wikipedia. |
Precious Edionseri
preci26@my.yorku.ca |
2018-09-07 22:54 |