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Student Client Services

OSAP document pick-up by appointment only
Order transcripts online
Pay your fees online
exam accommodations for diablilities


In-person or by-phone registrarial and financial services for current students.

Feel the need for speed? Get the one-stop advantage!

  • Enquiries related to your student file.
  • Changes to personal information and records.
  • Drop forms in drop box.

Required Identification

Bring your government issued Social Insurance Card and government-issued photo identification with you. Valid identification includes:

  • a driver's licence,
  • passport,
  • citizenship card,
  • permanent resident photo card or
  • Age of Majority Card or
  • you may present your photo Ontario Health Card (YU card is not acceptable).

Multiple Service Options

Online services Drop off box

Many student services can quickly and easily be found or transacted online, with My Online Services. You can pay your student account by telephone or internet banking through your bank or financial institution.

NEW! Requests for reactivation, non-degree status and faculty transfers can now be made online.

There is no need to wait in line and see a service representative to submit completed forms. Drop off documents in the drop box on the main floor of the Student Services Centre. If you have questions about completing documents, call us or come and see us in person.

In-person services Phone services

There are some services that require an in-person visit. The in-person Student Client Services offers:

  • A personal and comprehensive service option;
  • Expert answers for all your registarial and financial questions.

To avoid lengthy wait times, please make an appointment.

Although we will try our best to serve walk-in requests, high volume sometimes requires that afternoon walk-in service be suspended.

Call Student Client Services at (416) 872-YORK (9675). Incoming calls are queued to respond on a first-called, first-served basis.

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In-Person
Hours of Operation

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
9am - 4pm
9am - 4pm
9am - 6:30pm
9am - 4pm
10am - 4pm
closed
closed

Phone Service
Hours of Operation

Monday to Thursday
Friday
9am - 4pm
10am - 4pm

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