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Mailing Services

Providing efficient mail and parcel services for the greater York University community.

Mailing Services provides efficient distribution of incoming mail and parcels from Canada Post and Internal (inter-office) mail and outgoing mail services at York University. Outgoing mail, including letters, postcards, and parcels are metered through Canada Post or through local and international couriers. IUTS (the intra-university mail service) to other Ontario universities is available through Mailing Services.

Temporary Changes to Mailing Services

Keele Campus

  • Normal daily mail delivery routes will be suspended as we move to a pick-up/drop-off model at our central mail room location
  • Mail Services will be operational for pick-up at Mailing Services between 7:30AM and 3:30PM Monday thru Thursday, 7:30AM to 2:30PM Friday (see location and directions below)
  • All York Staff can pick-up mail addressed to them personally, by providing a YU Card for identification validation, or government issued Photo I.D.
  • Picking up mail on behalf of a department: Departmental Managers can pick-up departmental mail by providing a YU Card or government issued Photo I.D. identification. A departmental designate can pick-up mail for the department only if the the manager has sent an email to mailroom@yorku.ca and fmyers@yorku.ca to grant this access.
  • In the event that you need an exception to the above, Please email fmyers@yorku.ca and chads@yorku.ca

 Location: Curtis Lecture Hall, Room 019

  • Option 1 – Enter through the building
  • Mailing Services is located in the basement of Curtis Lecture Halls, Room 19. Provided you have card access to enter through the building, please access Curtis Lecture Halls through Central Square and proceed to basement level. Follow signage to the Mailing Services Corridor
  • Option 2 – Pick-up from the dock – We have temporarily created a drive-up pick-up location at the loading dock for Mailing Services. Please park by the dock and knock on the door labelled with a sign.
  • Mailing Services dock is adjacent to the Scott Library loading dock. Follow Arboretum lane past the Arboretum Lane Parking Garage entrances and enter the service parking lot and loading dock area through automatically opening swing gates (Access card not required).

Glendon Campus (Greenhouse)

  • Normal daily mail delivery routes will be suspended as we move to a pick-up/drop-off model at our central mail room location at Glendon.
  • Mail Service is now available by appointment on Monday, Wednesday, and Fridays from 9am – 4pm (closed from 12pm – 1pm).
  • Please contact gstocker@yorku.ca to confirm you have a parcel and to schedule a pick-up time.
  • All York Staff can pick-up mail addressed to them personally, by providing a YU Card for identification validation or government issued Photo I.D.
  • Picking up mail on behalf of a department: Departmental Managers can pick-up departmental mail by providing a YU Card or government issued Photo I.D. for identification. A departmental designate can pick-up mail for the department only if the manager has sent an email gstocker@yorku.ca and fmyers@yorku.ca.
  • Location: Mailing Services, York Hall 030C

Keele Campus

  • Normal daily mail delivery routes will be suspended as we move to a pickup/drop-off model at our central mail room location
  • Mail Services will be operational for drop off at Mailing Services between 7:30AM and 3:30PM Monday thru Thursday, 7:30AM - 2:30 on Friday (see location and directions below)
  • Stamps: Stamps are not available for purchase through the Central Mail room
  • In the event that you need an exception to the above,  please email fmyers@yorku.ca and chads@yorku.ca

Glendon Campus (Greenhouse)

  • Normal daily mail delivery routes will be suspended as we move to a pick-up/drop-off model at our central mail room location at Glendon.
  • Mail Service is now available by appointment on Monday, Wednesday, and Fridays from 9am – 4pm (closed from 12pm – 1pm).
  • Mail between campuses is routed once weekly between mail rooms. Accordingly, expect a week or more delay for the transfer between campuses.
  • Location: Mailing Services, York Hall 030C.

In the event that our ability to deliver the mail changes, we have additional contingency plans in place for critical mail. If you have any questions, please contact Frank Myers – Manager, Printing & Mailing Services (647-270-9628) or Chad Saunders – Director, Bookstore, Printing, Mail (416-319-5857).

The York Lanes Canada Post Parcel Pickup location will remain operational during the hours of 11:00AM to 6:30PM Monday to Friday

  • Stamps and Prepaid shipping boxes are available at this location, however there is no outbound shipping services from this location.

Mailing Services does not currently accept shipments from Couriers such as UPS, Purolator, Canpar, Fedex, etc., however, we will accept individual shipments provided that the recipient has contacted the courier and issued a redirect notice to our location. We will not accept courier packages without an advance email to mailroom@yorku.ca providing carrier information, tracking information and recipient information. Packages will be held for pickup. Please track your package for delivery notification with the courier prior to coming to the mail room for pickup.

Our Services


Folding and Inserting

Automated folding and inserting service executed to your specification for maximum efficiency. Contact us for information on how we can improve your mailing, save significantly on postage or couriers with some planning and understanding of your needs.


Bulk Mailing

Our bulk mailing services helps reach large targeted audiences and mass distribution of promotional material and general information notices.


Pick Up and Delivery

For internal, external, and Glendon mail that is within the M3J 1P3 postal code. Addresses that are not within that code (Graduate Residences, Passy Gardens, 90 Atkinson and Harry Crowe Cooperative) are all serviced directly by Canada Post.


Processing

We process mail coming through Canada Post Courier, Registered mail, USA and International mail, for account customers, as well as carded items for non M3J 1P3 addresses on campus.


Business Reply Mail

We process and track Business reply mail and maintain accounts for these purposes. Business reply mail is used for surveys and some academic purposes as well as for administration. Remember, with reply mail, you only pay postage on the ones that respond back to you!


Mailbox Rental

The mailboxes are located inside our unit in 019 Curtis Lecture Hall. The fee is $11.77 per month and a $10 deposit is required.


Labelling

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Shipping

We arrange cost effective shipping for local, domestic and international deliveries.


Address Correction and Validation

Improve mailing efficiency and eliminate returned mail due to incorrect addressing. We can identify incomplete or invalid addresses, eliminate duplicates, and in some cases correct addresses before you mail, helping you to get your information where it needs to go.

Postal Service Returns to Campus!

Canada Post services are returning to the Keele campus! Since the closure of the previous Canada Post outlet, Ancillary Services has been working with Canada Post to re-establish service on campus for the community. Work is underway to establish a new full-service postal outlet in the York University Bookstore. It is expected that the new outlet will open in January 2020.

In the meantime, the York University Bookstore has established a parcel pick up location for community members and others within the vicinity of the campus, located in York Lanes mall across from the York University Bookstore.

Postal Service

This location is limited to:

  1. Parcel pickup for incoming parcels only that are delivered by Canada Post. Recipients will be notified by Canada Post of the location for pickup. Pickup hours are Monday – Friday 9:00AM -7:00PM. (COVID 19 Update: Effective 3/24/20, Hours are 11AM - 6:30PM Monday to Friday)
  2. The sale of stamps.

This location is unable to accept outgoing letters or parcels. To mail letters, community members can use the lettermail boxes on campus, including the box located on the north side of York Lanes mall. To facilitate access to other postal services for community members, Ancillary Services is operating a complimentary shuttle from the Atkinson Road parking lot to the Downsview Post Office at 1027 Finch Ave. W. The shuttle runs on Wednesdays at 2:00pm.

Letters and parcels addressed to York University residence buildings or departments are not affected and continue to be served by Mailing Services.