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Lessons Learned

Human Touch in a Virtual World: The Windows 11 Upgrade

UIT recently completed a university-wide Windows 11 upgrade. A Windows operating system (OS) upgrade on a single device may seem routine, but on an institutional scale, given its complexity, it’s a significant accomplishment. The upgrade consisted of 2 phases, led by our Client Technical Services (CTS) team. It was completed in under a year, with […]