Operational Excellence ensures that UIT achieves its goals by steering the Project Management Office and applying continuous improvement principles, including streamlining, automating and orchestrating our business processes

Institutional Applications collaborates with groups throughout the University to obtain, develop, integrate and support a wide variety of software applications that enable University functions, from academic administration to data and analytics and administrative systems

Client Support Services engages directly with the York community, offering a range of client-facing services. The team provides primary support to end users without a dedicated Faculty IT support team and assists Faculty IT units serving as the primary support for their communities. It also provides computer and classroom support, while Solutions and Relationship Managers deliver specialized business solutions

IT Innovation and Academic Technologies focuses on advancing the University's emerging technology strategy and AI capabilities. The team develops and maintains York's custom AI platform, YU AURA, and provides web services and business management and e-commerce applications

Information and Communication Technology Infrastructure provides the University with a foundation of reliable, efficient and secure common services and technologies, including networking, telecommunications, server and database management

Information Security includes cybersecurity, detection and response, and identity management. It focuses on protecting sensitive information from unauthorized access through prevention, risk mitigation, data integrity, intrusion detection and remediation

Administration assists, advises and provides oversight for finance, human resources, administrative and logistical activities and processes across UIT