Skip to main content Skip to local navigation
Home » FAQ


Contact your faculty designate for authorization including your passport york ID. Each faculty has an assigned designate to manage access to Insight, who will then co-ordinate with the Insight support team to process the request.

Faculty Designates

For any questions or concerns, either fill out a support form (requires login through Passport York) or alternatively submit a ticket through IT Service Desk by emailing

We recommend using Internet Explorer 7 and 8

Data is refreshed on a nightly basis, thus any changes made to SIS will only be reflected the following day in Insight