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Schedule

Plan your IT DAY

Time: 8:15 a.m.
to 9:00 a.m.
Registration and continental breakfast
Location: Registration: ACW 1st floor lobby; breakfast: ACW 2nd floor Atrium
Time: 9:00 a.m.
to 10:00 a.m.
Welcome and opening keynoteBrad Strom (welcome), Dawn Ressel (opening keynote)
Location: ACW 206
Time: 10:00 a.m.
to 10:30 a.m.
Mid-morning break and networking
Location: ACW 2nd floor Atrium
Time: 10:30 a.m.
to 11:15 a.m.
Morning sessionsChoose one sessionChoose my sessionSelect a session
Choose a session or skip the slot for 10:30 a.m. to 11:15 a.m.

PI Before AI: From Process Intelligence to AI-Driven Transformation

Leonard Chow, Gary Taylor, Milan Padukka

ACW 106

Session details

This presentation explores how we used Process Intelligence (PI) before AI to identify, assess, and prioritize opportunities for AI-enabled process transformation. Rather than starting with the technology, we use process mining, decision mining and simulation to understand where AI can create measurable value. The presentation will also explore how AI-enabled transformation requires a different delivery approach than traditional software development, where solutions are refined through evidence-based experimentation, rather than being fully defined through upfront architecture and design. Participants will leave with a practical framework for applying Process Intelligence to make AI deployment more evidence-based, value-driven, and effective.

Accelerating Development with GitHub Copilot

Domenico Bruce, Patrick Thibaudeau

ACW 205

Session details

A high level outline of how GitHub was enabled for staff (including Copilot) and how SMS has begun expansion to the student community. A demonstration from IIAT on how you can accelerate development leveraging Copilot, with a demonstration of things Copilot helped us to deliver.

Guiding Disruption - Impact Estimation for Technical Change Arguments

Jonathan Crum, Gautam Janardhanan

ACW 002

Session details

Meeting a disrupted future means planning resources against the change that future demands, and in an environment of scarce resources, any plan needs a business and technical case that reflects the priorities of the institution and communicates the impact of change in credible, simple terms. Does your change represent a reduction in complexity, in risk, in effort, in cost? Does it provide for new or increased revenue? All of these form key elements of a value proposition within the business case required by technical project governance.

Well-crafted governance proposals enable institutional decision-makers to more easily adopt structured approaches to disruption and change.

This session asks participants to come with a technical or business change situation in mind, and be prepared to discuss in a group how to formulate using presented tools the impact value of one or more suggested changes, such that it forms the compelling core of a business case.

Network Security Posture and Future Roadmap

Mansoor Khan, Karandeep Singh

ACW 209

Session details

This presentation will provide an overview of our current network security posture and future security roadmap. Attendees will gain a high-level understanding of the network security architecture, existing protection mechanisms, strategic initiatives, and planned enhancements designed to strengthen the organization's overall network security resilience.

Sustainably Scaling a World-Class Learning Experience

Jeff Pinto, Emily Rooks, Stephanie Allen, Lindsay Page

ACW 104

Session details

How do you deliver education at a very different scale without losing the social, engaged and authentic learning that makes the experience valuable?

That’s the question we’ve been grappling with as Schulich’s undergraduate BBA program has scaled 3X in just three years.

Our answer was not a single new system. We’ve had to rethink our entire teaching and learning technology ecosystem, from Wi-Fi and power, to the LMS, computer-based assessment and engagement tools, to the services and processes that build on them to create rich learning experiences.

If that challenge weren’t enough, GenAI arrived mid-transformation, forcing us to rethink assessment, academic integrity and learning design along the way.

Join us for the story of how Schulich and York are rebuilding the technical foundations of undergraduate education for scale, AI and what comes next.

Choose a session or skip this slot: 10:30 a.m. to 11:15 a.m.

Time: 11:30 a.m.
to 12:15 p.m.
Late morning sessionsChoose one sessionChoose my sessionSelect a session
Choose a session or skip the slot for 11:30 a.m. to 12:15 p.m.

Oracle AI Vector Search

Zhun Jack Yang

ACW 106

Session details

Explore how Oracle Database 26ai introduces native vector search capabilities, enabling semantic querying alongside traditional relational data , all within a single system. This session will include a live demo "similarity search" showing how vector embeddings are generated, stored, and queried using SQL for real-world AI workloads. Also, presenting two show cases with all the parsing, chunking and embedding done inside the database by Oracle's own vector and Oracle Text features. No external embedding service, no document pipeline to operate, no second datastore.

1. Similarity Image Search Example 2. Knowledge search across mixed file types (txt, pdf, docx, xls/xlsx, ppt/pptx and images) Example

UIT has landed on MARS

Patrick Thibaudeau, Luke Gagliardi, Jeremy Rende

ACW 205

Session details

Houston, we have a platform...

Patrick Thibaudeau, Luke Gagliardi, and Jeremy Rende invite you aboard for an expedition to MARS, UIT’s new framework for turning innovative ideas into secure internal applications. Along the way, we’ll orbit PHOBOS, a MARS-based application transforming a largely manual computer-ordering process into a modern web-store experience.

Scanners show governance ahead...

Our journey will also pass through the proposed AI Development Enablement (AIDE) Committee, where we’ll stop briefly to explore how York can encourage and support AI-enabled innovation while maintaining governance, accountability, privacy, security, accessibility, and human oversight.

You don’t need to be a rocket scientist...

Whether you’re a developer, an innovator, a process expert, or simply someone who has ever thought, “There must be a better way to do this!”, this session will show how UIT is charting a path from great ideas to governed, sustainable digital solutions.

Modernizing the Student Journey - Elevating the student experience from prospect to admission

Dhruv Bansal & Daniela Tejeda (Salesforce), Jessica Morgan

ACW 002

Session details

Leveraging Salesforce's Education Cloud and Marketing Cloud products to create a 360 degree view of the applicant, do targeted and timely prospect outreach and enhance the applicant experience through a modernized portal, in order to increase applicant conversion to ultimately ensure fiscal sustainability

From Netdisco to Nautobot

Mina Fahim, Dong Donald Zeng

ACW 209

Session details

York University is transitioning from Netdisco to Nautobot, an open-source network automation, discovery and inventory platform. The UIT-Infrastructure team has been using and testing Nautobot ahead of a wider rollout, and local IT teams across all campuses are now being trained on it. In this session, Mina, a Telecom Design Analyst with York’s UIT-Telecommunications team, shares a hands-on look at four features he uses in his daily work: Updating port and cable records, managing port state (enabling, disabling, and bouncing ports), using Advanced Port Query to search ports across all campuses, and using NACT to configure ports to the appropriate VLANs. Through live demonstrations and real-world scenarios, he compares how these tasks were handled in Netdisco with how they work in Nautobot, and shows how the features fit together to complete a typical change request. Attendees will come away with practical tips, common pitfalls to avoid, and a clearer picture of what working in Nautobot looks like as the transition continues

Improving Day-to-Day IT Asset Management with BlueTally

Rick Sambhi, Jeff Ciprian, Prabhjot Kaur

ACW 104

Session details

Managing IT assets involves much more than maintaining an inventory list. This session will showcase how CTS has leveraged BlueTally to streamline day-to-day asset management operations, improve inventory accuracy, reduce manual effort, and provide greater visibility into device lifecycle information. Attendees will learn how CTS has integrated BlueTally into its daily workflows and how features such as lifecycle tracking, warranty management, reporting, and JAMF and Intune integrations have improved operational efficiency and inventory accuracy.

Choose a session or skip this slot: 11:30 a.m. to 12:15 p.m.

Time: 12:15 p.m.
to 1:15 p.m.
Lunch
Location: ACW Main Floor Lobby; seating in ACW 109
Time: 1:15 p.m.
to 2:00 p.m.
Afternoon sessionsChoose one sessionChoose my sessionSelect a session
Choose a session or skip the slot for 1:15 p.m. to 2:00 p.m.

Building an Operational Analytics Platform on Databricks

Ping Li, Mikki Marte, Milan Padukka

ACW 106

Session details

This presentation explores how we use Databricks-powered operational analytics pipelines to ingest, store, and process enterprise operational data at scale. Following a Medallion Architecture approach, we demonstrate how Halo ticketing data is structured, transformed, and prepared for reporting, process mining, and advanced analytics. Through real-world examples including the UIT Management Dashboard and Process Mining dashboards, we show how curated data products support both strategic reporting and ad hoc operational analysis. Participants will gain practical insights into designing scalable data platforms that enable trusted, actionable operational intelligence across the organization.

Cybersecurity landscape & best practices with 1Password

John Rainan (1Password)

ACW 104

Session details

As the web browser becomes the primary workspace and attack surface in higher education, securing digital identities requires moving beyond traditional password management. This session, titled "Cybersecurity landscape & best practices with 1Password" explores modern credential security, phishing prevention, passkey adoption, and developer secret management. We will cover actionable strategies for mitigating human element risks, securing AI/developer workflows, and implementing robust account governance across campus environments.

Learning outcomes:

By the end of this session, attendees will be able to:

Identify key browser-based security vulnerabilities and practical defense strategies for campus staff and IT teams. Implement passkey authentication and multi-factor best practices to reduce reliance on weak or reused credentials. Discover and govern unmanaged secrets, SSH keys, and AI developer workflows to strengthen overall institutional security posture.

Moderator: Jean Chan Kong

Career GPS: Advice from York's IT Leadership Team

Reem Ibrahim Ali, Brenn Kha, Ramon Kagan, Patrick Thibaudeau, Erin Skopitz

ACW 206

Session details

How do IT leaders build successful careers, and what lessons have they learned along the way? Join York University's CIO and IT Directors for an open and candid discussion about career growth, leadership, and professional development. Panelists will share the twists, turns, opportunities, and challenges that shaped their careers, from early technical roles to senior leadership positions. Whether you're just starting your career, exploring a new direction, or aspiring to leadership, you'll gain practical insights on building skills, navigating change, finding mentors, taking calculated risks, and creating opportunities for growth in an evolving technology landscape. Bring your questions and hear real stories, honest advice, and lessons learned from those who have successfully navigated their own career journeys.

Moderator: Brad Strom

Beyond the Prompt: Getting More from Copilot Chat in IT Workflows

Vanessa Capogreco and Adam Di Prospero

DB 2027 / 2032

Session details

Many IT professionals are already experimenting with Microsoft Copilot Chat, but most are only scratching the surface of what the platform can do.

This interactive session explores practical ways to move beyond one-time prompting and begin using Copilot as a productivity platform. Through demonstrations and hands-on exercises, participants will learn how to create reusable prompting practices, share favourite prompts with their teams, and determine when it makes sense to move from chat-based interactions to agents.

Drawing on lessons learned from York’s Copilot adoption efforts, this session focuses on scenarios relevant to IT professionals. Participants will leave with practical techniques they can use immediately to reduce repetitive work and increase productivity while maintaining responsible AI practices.

Choose a session or skip this slot: 1:15 p.m. to 2:00 p.m.

Time: 2:00 p.m.
to 2:15 p.m.
Break
Location: Not specified
Time: 2:15 p.m.
to 3:00 p.m.
Student panel
Location: ACW 206
Time: 3:00 p.m.
to 3:30 p.m.
Mid-afternoon break and snack
Location: ACW 2nd floor Atrium
Time: 3:30 p.m.
to 4:30 p.m.
Closing keynote and remarksStephen Friedman (closing keynote), Brad Strom (closing remarks)
Location: ACW 206

Choose a session or skip each of the three time slots