Content Specialist, SOTI
Design Research, Master of Arts (MA) 2024

Monique Danao is a highly experienced journalist, editor and copywriter with 8 years of expertise in finance and technology. She is currently a content specialist for the Global Sales Enablement at SOTI. Her work has been featured in leading publications such as Forbes, Decential, 99Designs, Fast Capital 360, Social Media Today and the South China Morning Post.

My Design Research degree at York gave me a strong foundation in user experience, human-centred design, and research methods. It taught me how to translate research insights into insightful narratives that drive business objectives.

These skills have been invaluable throughout my career in content strategy and working with B2B SaaS companies to communicate product messaging and design customer-facing experiences. York helped me develop a research-driven mindset that continues to shape how I create content, support product teams, and improve the way organizations communicate their messaging.