Service Degradation: MyApps - Remote Delivery service - Friday October 17, 2025 ONGOING
Posted on
October 17, 2025
Service Advisory
Please share the following with your teams. Service Degradation: MyApps - Remote Delivery service Date: Started: Friday October 17, 2025 End: Ongoing Impact/Details:
User(s) cannot launch the application remotely Example:
There is an ongoing issue with the 'Launch Remote' service to automatically renew user certificates that have expired.
Support teams are working with vendor support to fix the issue.
The service page has been updated to acknowledge the issue with a workaround. Please refer to "I'm experiencing an issue when launching remote applications".
UIT teams are prioritizing incident tickets with known users being affected.
Applications on the virtual delivery service (with the Launch option) are not affected.
We thank you for your time and continued understanding.
