Service Note: For more information about Hyflex classrooms and support, click here.
Location: 136 Campus Walk on the main floor of the Steacie Science and Engineering building
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Closed
8:30AM to 9:00PM
8:30AM to 9:00PM
8:30AM to 9:00PM
8:30AM to 9:00PM
8:30AM to 9:00PM
Closed
Location: 115 Campus Walk on the main floor to the left of the AskUs/Circulation desk
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Closed
12:00PM to 6:00PM
12:00PM to 6:00PM
12:00PM to 6:00PM
12:00PM to 6:00PM
12:00PM to 6:00PM
Closed
Phone Number: 416-736-5800
Hours and days of operation
Option1: Monday to Friday 8:30AM to 9:00PM EST; (Classroom Support)
Option2: Monday to Friday 8:30AM to 4:30PM EST; (Student/Alumni Support)
Option3: Monday to Friday 8:30AM to 9:00PM EST; (Faculty/Staff Support)
During Exam Periods (F, W, S1, S2)
In addition to the hours posted above, the phone line will be open on Saturday and Sunday from 8:00AM to 4:00PM EST ( Eastern Standard Time )
Email Address: askit@yorku.ca
Hours and days of operation
Although you can email us any time technicians are scheduled to work on emails Monday to Friday from 8:30AM to 9:00PM EST ( Eastern Standard Time )
During Exam Periods (F, W, S1, S2)
Although you can email us any time technicians are scheduled to work on emails Saturday and Sunday 8:00AM to 4:00PM EST ( Eastern Standard Time )
Hours and days of operation
Monday to Friday 8:30AM 12:00 PM and 1:00 PM to 4:30PM EST ( Faculty/Staff Support )
Monday to Friday 8:30AM to 4:30PM EST ( Student/Alumni Support )
During Exam Periods (F, W, S1, S2)
In addition to the hours posted above, Live Chat will be open on Saturday and Sunday from 8:00AM to 4:00PM EST ( Eastern Standard Time )
Supplemental Information
IT support services are de-centralized. This means that some Faculties provide their own IT support.
Click here to find your local IT support team
Notes:
Classroom Support: UIT provides support for centrally bookable rooms (RAC rooms). For support in all non-RAC rooms, please contact your local IT support team.
List of RAC rooms supported by UIT for the 2021-2022 academic year:
For support in rooms not listed, please contact your local IT support team.