Skip to main content Skip to local navigation

Alerts

Meet our new ticketing system!

Meet our new ticketing system!

As some of you already know, we've been working hard to replace our old Cherwell ticketing system. Well, the time has come for us to show off its successor: HaloITSM. Halo is a significant upgrade to Cherwell and makes ticketing easier, faster and all-around better. But don't just take our word for it; check out […]

Service Advisory - Outage scheduled on PeopleSoft Finance (including Forecast & Budget) today Tuesday January 11, 2022 from 4:30 p.m. to 5:00 p.m.

Service Advisory - Outage scheduled on PeopleSoft Finance (including Forecast & Budget) today Tuesday January 11, 2022 from 4:30 p.m. to 5:00 p.m.

    Service Advisory   Please share the following information with your technical teams.   An outage is scheduled on the PeopleSoft Finance Production system today, Tuesday January 11th, 2022 between 4:30 p.m. and 5:00 p.m. to facilitate required server maintenance.  During this period, users will not be able to login to PeopleSoft Finance and […]

Service Advisory - Central Endpoint Protection Service scheduled maintenance Thursday January 13, 2022 7:00 p.m. to 9:00 p.m.

Service Advisory - Central Endpoint Protection Service scheduled maintenance Thursday January 13, 2022 7:00 p.m. to 9:00 p.m.

    Service Advisory   Please share the following information with your technical teams.   Scheduled maintenance will take place on the Central Endpoint Protection Service with TrendMicro on Thursday January 13th, from 7:00 p.m. to 9:00 p.m.  The service maintenance is necessary to install a critical patch from the vendor.    University computer assets […]

[COMPLETED] RE: Service Advisory - Central Active Directory - Enforcement of LDAPS

[COMPLETED] RE: Service Advisory - Central Active Directory - Enforcement of LDAPS

    Service Advisory   Please share the following information with your technical teams.   We are confirming the planned change was successfully completed as scheduled.   Compliant systems and services continue to work as expected.   Contact UIT Client Services at askit@yorku.ca or 416 736 5800   PRIVACY POLICY | VISIT WWW.YORKU.CA This email was sent […]

Service Advisory - Building Network Switch Upgrades - December 28, 6:00 a.m. to December 31, 4:30 p.m.

Service Advisory - Building Network Switch Upgrades - December 28, 6:00 a.m. to December 31, 4:30 p.m.

    Service Advisory   Please share the following information with your teams.   UIT will be upgrading IOS software on network switches for all buildings from Tuesday December 28th, at  6:00 a.m. until Friday December 31st 4:30 p.m. to facilitate a new Network Management tool.  As the work is happening for each building, there […]

Service Advisory - Scheduled VPN maintenance, Tuesday December 28, from 8:00 a.m. to 9:30 a.m.

Service Advisory - Scheduled VPN maintenance, Tuesday December 28, from 8:00 a.m. to 9:30 a.m.

    Service Advisory   Please share the following information with your teams.   UIT teams will upgrade VPN server software (https://vpngateway.yorku.ca/*) on Tuesday December 28th, from 8:00 a.m. to 9:30 a.m.  There will be a 30 minute outage to all VPN services during the maintenance window. We apologize in advance for any inconvenience this scheduled […]

Service Advisory - Central Endpoint Protection Service scheduled maintenance - Monday December 13, 2021 7:00 p.m. to 9:00 p.m.

Service Advisory - Central Endpoint Protection Service scheduled maintenance - Monday December 13, 2021 7:00 p.m. to 9:00 p.m.

    Service Advisory   Please share the following information with your teams.   Please note scheduled maintenance will take place on the Central Endpoint Protection Service with Trend Micro Apex One on Monday, December 13th, from 7:00 p.m. to 9:00 p.m.  The service maintenance is necessary to install a critical patch from the vendor […]

Service Advisory - Zero-day Vulnerability Advisory Notice - Apache log4j - Active Exploits

Service Advisory - Zero-day Vulnerability Advisory Notice - Apache log4j - Active Exploits

    Service Advisory   Please share the following information with your technical teams.   A proof of concept (POC) that exploits a remote code execution (RCE) vulnerability in Java logging package Apache log4j was released yesterday (Dec 9). Log4j is widely used in Java applications and frameworks some common examples include: Confluence, Elastic, Rundeck, […]

[WORK IS COMPLETED] RE: Service Advisory - Upgrade Central SCCM to 2107 starting Thursday December 9th, 8:00 a.m. and ending Friday, December 10th 12:00 p.m.

[WORK IS COMPLETED] RE: Service Advisory - Upgrade Central SCCM to 2107 starting Thursday December 9th, 8:00 a.m. and ending Friday, December 10th 12:00 p.m.

    Service Advisory   Please share the following information with your technical teams.   The upgrade to 2107 has successfully completed.   UIT shared repository on \\campnou\tools have been updated with the latest content. We strongly recommend to upgrade your boot media to avoid the extra reboot.   We thank you for your patience […]

Service Advisory - VPN-Classic profile will no longer be available starting Monday December 20, 2021

Service Advisory - VPN-Classic profile will no longer be available starting Monday December 20, 2021

    Service Advisory   Please share the following information with your technical teams.   Please note that the VPN Profile known as "VPN-Classic" will no longer be available as of Monday December 20th, 2021. If you have the VPN-Classic profile configured in Pulse Secure, please remove it from your Profile list.   Information and […]