Service Advisory - Central Endpoint Protection Service - Scheduled Maintenance Monday June 5, 2023 from 9:00 p.m. to 11:00 p.m.

    Service Advisory   Please share the following with your technical teams. Service Maintenance: Central Endpoint Protection Service with Trend Micro   Scheduled Maintenance Window: Start: Monday June 5, 2023 9:00 p.m. End: Monday June 5, 2023 11:00 p.m.   Impact/Details: The service maintenance is necessary to install critical patches from the vendor to […]

Service Advisory - WebPrint Service Degradation - Wednesday May 31, 2023 3:26 p.m.to 4:02 p.m.

    Service Advisory   Please share the following with your technical teams. Service Degradation: WebPrint Time Period: Start: Wednesday May 31, 2023 3:26 p.m. End: Wednesday May 31, 2023 4:02 p.m.   Impact/Details: 1 of the 3 nodes servicing WebPrint went offline today starting at 3:26 p.m. and ending at 4:02 p.m. The remaining […]

Service Advisory - Outage of SIS and STAC Databases Monday May 29, 2023 5:08 p.m. - 5:58 p.m.

    Service Advisory   Please share the following with your teams. Service: SIS and STAC Databases   Service Outage:  Start: Monday May 29, 2023 5:08 p.m. End: Monday May 29, 2023 5:58 p.m.   Impact/Details: SIS and STAC Databases were unavailable Server Management team was paged to reboot necessary systems All SIS services are […]

RESOLVED RE: Service Advisory - Outage of Remote Deliver service on MyApps - Thursday May 18, 2023 8:20 a.m.

    Service Advisory   Please share the following with your teams. Service: Remote Delivery component on the MyApps service (https://myapps.yorku.ca)   Service Outage Timeline:  First reported: Thursday May 18, 2023 8:20 a.m. Time resolved: Thursday May 18, 2023 9:10 a.m.   Impact/Details: -The issue affecting the Remote Delivery component of the MyApps service has been resolved. […]

Service Advisory - Outage of Remote Deliver service on MyApps - Thursday May 18, 2023 8:20 a.m.

    Service Advisory   Please share the following with your teams. Service Outage: Remote Delivery component on the MyApps service (https://myapps.yorku.ca)   Time:  First reported Thursday May 18, 2023 8:20 a.m.   Impact/Details: -This service outage is specifically affecting the Remote Delivery component of the MyApps service. -This means that classic SIS applications hosted on MyApps […]

Service Advisory - CloudFlare protection - Wednesday May 17th 7:30 a.m. to 8:30 a.m.

    Service Advisory   Please share the following with your teams. Service Interruption: Registration and Enrolment Module – students only (REM in SIS) York Dynamic Documents Module – students only (YDML in SIS)   Maintenance Window:  Start: Wednesday May 17th 7:30 a.m. End: Wednesday May 17th 8:30 a.m.   Impact: Users may experience REM and YDML […]

Service Advisory - WebPrint service maintenance - Tuesday May 23, 2023 9:00 a.m. to 4:00 p.m.

    Service Advisory   Please share the following with your teams. Advisory/Service: WebPrint   Maintenance Window:  Start/End: Tuesday May 23, 2023 9:00 a.m. to 4:00 p.m.   Details/Impact: -Teams will place the WebPrint service in degraded mode where 1 of the 3 systems supporting the service will be taken offline for maintenance -There is no expected […]

Service Advisory - SmartBuy service RESTORED Monday May 15, 2023 10:29 a.m.

    Service Advisory   Please share the following with your teams. Service Outage: SmartBuy   Date/Time:  Start: Monday May 15, 2023 9:48 a.m. End: Monday May 15, 2023 10:29 a.m.   Details/Impact: -We became aware of issues connecting to SmartBuy earlier this morning -We have received an advisory from the vendor and are investigating -The SmartBuy […]

Service Advisory - Shibboleth Outage affecting Passport York - Wednesday May 17th, 6:00 a.m. to 7:00 a.m.

    Service Advisory   Please share the following with your teams. Scheduled Service Outage: Shibboleth service affecting Passport York   Date/Time:  Start: Wednesday May 17th 6:00 AM End: Wednesday May 17th 7:00 AM   Impact: The following list of Passport York services using Shibboleth will not be available at this time.   We apologize for any […]

Service Advisory - SIS CloudFlare change announcement - Wednesday May 10th, 7:30 a.m. to 8:30 a.m.

    Service Advisory   Please share the following with your teams. Service Interruption: Course Descriptions Module (CDM in SIS)   Scheduled Date/Time:  Start: Wednesday May 10th 7:30 AM End: Wednesday May 10th 8:30 AM   Impact: -Users may experience CDM service interruptions during the implementation time   Details: -Changes will be made to the Course Descriptions […]