Service Advisory - Service Maintenance - Unified Print Management - Thursday March 14, 6:00 p.m. - 11:59 p.m.

    Service Advisory   Please share with your teams. Service Maintenance: Unified Print Management   Scheduled Maintenance Window: Start: Thursday March 14, 2024 6:00 p.m. End: Thursday March 14, 2024 11:59 p.m.   Impact/Details: Print services in the Administrative offices, Faculty student labs and Libraries will not be available. Service maintenance is necessary to […]

[RESOLVED] Service Advisory - YU Hire - not available currently Monday March 11, 2024

    Service Advisory   Please share the following with your teams. Service: YU Hire (https://www.yorku.ca/yuhire)   Date/Time:  Service has been restored as of this morning Monday March 11, 2024, 10:27 a.m. Impact/Details: YU Hire is available again as of 10:27 a.m. this morning. We are currently monitoring the system. We thank you for your […]

Service Advisory - YU Hire - not available currently Monday March 11, 2024

    Service Advisory   Please share the following with your teams. Service: YU Hire (www.yorku.ca/yuhire)   Date/Time:  This problem was identified this morning Monday March 11, 2024 Impact/Details: YU hire is not currently available. We are currently experiencing a system wide outage with YU Hire (www.yorku.ca/yuhire). The vendor is aware and investigating. We thank […]

REMINDER: Outage scheduled on Sm@rtBuy from 5:00 p.m. Friday, March 8th to 8:00 a.m. Monday, March 11th 2024

    REMINDER: Service Advisory   Please share the following with your teams. Service Unavailable: Sm@rtBuy   Maintenance Window: Start Date/Time: Friday, March 8th 2024 at 5:00 p.m. End Date/Time: Monday, March 11th 2024 at 8:00 a.m. Impact/Details: To facilitate enhancements and new functionality in Sm@rtBuy Users will not be able to login during the […]

Service Bulletin - Windows 11

    Service Bulletin   Please share with your technical teams. Per Windows 10 Enterprise and Education - Microsoft Lifecycle | Microsoft Learn, Windows 10 Education will reach end of support on October 14, 2025.   UIT teams are preparing to start supporting Windows 11 as of this summer. The project team will schedule a […]

Service Advisory - PDF-XChange Pro, Maintenance & Support Renewal

    Service Advisory   Please share the following with your teams. Maintenance and support for PDF-XChange Pro has been renewed.   The latest v10 stable release and new license key have been posted to the UIT Software FAS distribution share, \\vfadmin.yorku.yorku.ca\UIT-SOFT\distrib\Tracker-Software. You can also download the latest installation package from https://www.pdf-xchange.com/product/downloads.   For communities […]

[SERVICE RESTORED] Service Advisory - Concur not available currently Monday March 4, 2024

    Service Advisory   Please share the following with your teams. Service: Concur   Date/Time:  Service restored and confirmed as of Tuesday March 5, 2024 Impact/Details: Concur is available again The vendor has confirmed service is up and running Our teams have done our additional checks to confirm that Concur is up an running […]

[SERVICE RESTORED 11:40 a.m.] Service Outage: MyApps - Remote Delivery Service (General Community) - Monday March 4, 2024

    Service Advisory   Please share the following with your teams. Service: MyApps   Date/Time Service Recovered:  Monday March 4, 2024 - 11:40 a.m. Details: The issue with remote delivery service on MyApps has been resolved as of 11:40 a.m. today.   We thank you for your time and continued understanding. Contact Client Services […]

Service Outage: MyApps - Remote Delivery Service (General Community) - Monday March 4, 2024 - ON GOING

    Service Advisory   Please share the following with your teams. Service: MyApps   Date/Time:  Monday March 4, 2024 - 10:48 a.m. Impact/Details: We are currently experiencing a service outage on MyApps – Remote Delivery Service component for the general community. For example, applications will not start with the 'Launch remote' option:     […]

Service Advisory - Concur not available currently Monday March 4, 2024 [RESENDING with Date Correction]

    Service Advisory   Please share the following with your teams. Service: Concur   Date/Time:  This was identified this morning Monday March 4, 2024 Impact/Details: Concur is not currently available. We are currently experiencing a system wide outage with Concur. The vendor is investigating. After logging in, users are presented with a message before […]