Service Advisory Please share the following with your teams. Scheduled Outage: YU Learn service (https://yulearn.yorku.ca) Scheduled Date/Time of Service Outage: Start: Wednesday October 29, 2025 8:30 a.m. End: Wednesday October 29, 2025 12:00 p.m. Details and Impact: UIT will be conducting system maintenance and back end updates. Users will not have access […]
Service Advisory Please share the following with your teams. Service Degradation: MyApps - Remote Delivery service Date: Started: Friday October 17, 2025 End: Ongoing Impact/Details: User(s) cannot launch the application remotely Example: There is an ongoing issue with the 'Launch Remote' service to automatically renew user certificates that have expired. Support teams are working […]
Service Advisory Please share the following with your teams. Incident Summary: UIT received reports affecting Mac users unable to connect to File Access service. System affected: File Access Service (FAS) Date of occurrence: The date is dependent on when macOS Sequoia 15.7.1 was installed on the computer. Impact: User cannot access file share(s) […]
Service Advisory Please share the following with your teams. Incident Summary: A system issue occurred on Wednesday October 1, 2025, which impacted user access to HR reports and affected the availability of Salary Commitment information in financial reports such as the Statement of Operations and Forecast Entry. System affected: eReports – Enterprise […]
Service Advisory Please share the following with your teams. Incident Summary: A system issue occurred on Wednesday October 1, 2025, which impacted user access to HR reports and affected the availability of Salary Commitment information in financial reports such as the Statement of Operations and Forecast Entry. System affected: eReports – Enterprise […]
Service Advisory Please share the following with your teams. Service Maintenance: Central Print Management Scheduled Maintenance Window: Start: Wednesday October 15, 2025 9:00 a.m. End: Friday October 17, 2025 5:00 p.m. Impact/Details: Improve security on shared print queues hosted on the central print servers. Privileges will be exclusively granted via central Active Directory security groups. "Everyone" […]
Service Advisory Please share the following with your teams. Service Maintenance: Reporting Systems – Insight UIT will be performing scheduled maintenance on the application server. Maintenance window: Start: Thursday October 9, 2025 - 9:00 p.m. End: Thursday October 9, 2025 - 11:00 pm. Impact/Details: The Insight application will not be available for use during the maintenance […]
Service Advisory Please share the following with your teams. Service Maintenance: Digital Signage Scheduled Maintenance Window: Start: Tuesday October 14, 2025 5:00 p.m. End: Tuesday October 14, 2025 10:00 p.m. Impact/Details: Content administrators will not have access to the console. UIT teams will upgrade central Digital Signage service to the latest UIT supported server version. […]
Service Advisory Please share the following with your teams. Service Maintenance: Digital Signage Scheduled Maintenance Window: Start: Tuesday October 14, 2025 5:00 p.m. End: Tuesday October 14, 2025 10:00 p.m. Impact/Details: Content administrators will not have access to the console. UIT teams will upgrade central Digital Signage service to the latest UIT supported server version. […]
Service Advisory Please share the following with your teams. Service Maintenance: MyApps Scheduled Maintenance Window: Start: Wednesday October 15, 2025 5:00 p.m. End: Wednesday October 15, 2025 10:00 p.m. Start: Thursday October 16, 2025 5:00 p.m. End: Thursday October 16, 2025 10:00 p.m. Impact/Details: MyApps - Remote Connection Broker service will continue to be online, however please […]