Service Advisory Please share the following with your technical teams. Standard Maintenance: Central Endpoint Protection Service with Trend Micro Scheduled Date/Time: Monday May 1, 2023 from 9:00 p.m. to 11:00 p.m. Details: -The service maintenance is necessary to install critical patches from the vendor to address known product issues. -University computer […]
Service Advisory Please share the following with your teams. Service: Unified Print Management services (PaperCut) Date/Time of Outage: Thursday April 20th, 2023 9:30 a.m. to 7:00 p.m. Details: Service has been restored, back online, and functioning as expect as of 7:00 p.m. We regret any inconvenience this outage has caused and thank […]
Service Advisory [UPDATE] Please share the following with your teams. Emergency Service Outage: Unified Print Management services (PaperCut) Date/Time of Outage: Thursday April 20th, 2023 9:30 a.m. to 10:00 p.m. Outage Details: Unified Print Management services with PaperCut has been taken offline for emergency maintenance. Action taken: Support teams have been investigating […]
Service Advisory Please share the following with your teams. Emergency Service Outage: Unified Print Management services (PaperCut) Date/Time of Outage: Thursday April 20th, 2023 9:30 a.m. to 12:00 p.m. Date Service Outage Identified: Unified Print Management services with PaperCut will be taken offline for emergency maintenance. Action taken: Support teams have identified […]
Service Advisory Please share the following with your teams. Service Restored: YU Learn service (https://yulearn.yorku.ca) Date/Time Service Restored: Wednesday April 19th, 2023 7:00 p.m. Action Taken: Support teams have restored service and are actively monitoring the system for stability and resilience. We regret any inconvenience caused by this. Contact Client Services at […]
Service Advisory Please share the following with your teams. Service Outage: YU Learn service (https://yulearn.yorku.ca ) Date Service Outage Identified: Wednesday April 19, 2023 Impact: We are currently investigating an issue affecting users' ability to log into YU Learn. This issue is affect all users. Action taken: Support teams are actively working […]
Service Advisory Please share the following with your technical teams. Service: Central Active Directory service Service Advisory Details: As part of the University's continued efforts to safeguard its systems, data, and online environment, enhanced standards for protection are being introduced to the central Active Directory service. UIT teams will be updating the […]
Service Advisory Please share the following with your teams. Service Advisory: Core network maintenance to improve network resilience Impact: -No outage is anticipated -This is a service advisory only Maintenance Window Date/Time: Friday April 28th 2023, starting at 6:00 a.m. and ending at 9:00 a.m. We thank you for your consideration and […]
Service Advisory Please share the following with your teams. Service Outage: YU-card service Date/Time Service Outage Identified: Monday April 17, 2023 9:54 a.m. Date/Time Service Restored: Monday April 17, 2023 5:29 p.m. What was Impacted: -PaperCut service -Bookstore Yu-card Payment Processing service -Other downstream integration services Action taken: UIT teams worked throughout […]
Service Advisory Please share the following with your technical teams. The SISDSS problem identified earlier this morning (regarding the overnight copy of production used for reporting and external interfaces) has now been resolved. We apologize for any inconvenience that may have been caused. Contact Client Services at askit@yorku.ca or 416 736 5800 […]