Have a new phone? Want to add a security key? You can easily add new devices from the Duo Prompt. If you upgraded your phone and you do not have the original device, please stop and read the FAQ on How to migrate the Duo Mobile app to my new phone ?
Before you get started, if you are already signed-in to Passport York and/or enabled the "Yes, this is my device" setting, access https://mms.yorku.ca in Incognito or Private mode.
Setup a New Device
Step 1: Go to Manage My Services and log in to Passport York
Step 2: If you have the automatic "Duo Push" set, select "Manage devices".
Step 3: You will have to verify your identity using a previously known authentication factor before you are able to add or remove any devices.
Step 4: Once you have been verified, you will see the Device Management Dashboard, where you can select "Add a device".
Step 5: Choose the new device you want to add. In this example, we'll add another phone.
Step 6: Enter your phone number and click on "Continue". Make sure you have entered the correct number and select "Yes, it's correct".
Step 7: Install the Duo Mobile app on your new phone and click "Next".
Step 8: Scan the barcode with the app's built-in barcode scanner.
Step 9: The "Continue" button is clickable after you scan the barcode successfully. Your setup is now complete, click "Log in with Duo" to log in.
Step 10: The new phone is added and listed with your other devices. You can click Add another device to start the setup process again.
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