The University Service Centre (USC) is York University's shared services entity that brings together services from functions including Human Resources and Finance into a single, integrated unit. The USC is dedicated to service excellence, and strives to make staff services easier to access, faster and more consistent. For more information on the services currently provided by the USC, select the appropriate service line below.
USC-Finance Services Current Processing Timelines:
Current approximate processing timelines are as follows. Please note that incomplete or inaccurate submissions will result in processing delays. Please see “required invoice information” to ensure you are submitting invoices correctly.
|Service||Approximate Turnaround Time From Receipt of Complete Submission|
|New Vendor Set-Up||2 weeks|
|Non-purchase order (PO) invoices to appear in SmartBuy*||1–2 weeks|
|PO invoices*||2-3 weeks|
|Wire Payments||4–6 weeks|
|Student refunds via Wire Payment**||4–6 weeks|
|Expense Claims||2–3 Weeks|
** Processing time is estimated from the date the refund approval package is received from the University registration team.
IT Support (Client Services and Classroom Support)
CONTACT US for urgent/other IT or Classroom Support inquiries
Learn more about IT Support
Learn about Passport York: 1. Students 2. Faculty & Staff
Learn about queries related to Emails: 1. Students 2. Faculty & Staff
Learn more about other IT Support services: 1. Students 2. Faculty & Staff
Learn more about the classroom support
Purchasing and Payments
Purchase goods and services in Sm@rtBuy
Purchase goods outside Sm@rtBuy
Purchase services outside Sm@rtBuy
Learn more about York's credit card programs
Send invoices to Accounts Payable
Non-PO invoice Processing Instructions
Submit an expense claim in Concur
Learn more about getting reimbursed
Submit a request for an invoice
Other Useful Links
Learn how to review transactions and financial information in eReports
How the USC helps YU
When fully implemented, the USC will become a one-stop-shop for all administrative services and needs.
Wondering what to expect from the USC in the future? Check out a future rendering of the USC in the following video.