Service Advisory - Scheduled Maintenance for Central Endpoint Protection Service - Friday November 24, 2023 from 7:00 p.m. to 9:00 p.m.

    Service Advisory   Please share the following with your teams. Service Maintenance: Central Endpoint Protection Service with Trend Micro   Scheduled Maintenance Window: Start: Friday November 24, 2023 7:00 p.m. End: Friday November 24, 2023 9:00 p.m.   Impact/Details: The service maintenance is necessary to install critical patches from the vendor to address […]

Service Advisory - Unified Apple Device Management - Jamf Cloud planned outage

    Service Advisory   Please share the following with your technical teams. Service Maintenance: Unified Apple Device Management (Jamf Cloud)   Scheduled Maintenance Window: Start Date/Time: Friday November 24, 2023 4:00 p.m. End Date/Time:  Saturday November 25, 2023 4:00 a.m. Impact/Details: Vendor upgrade to Jamf Pro version 11.0.1 per New Features and Enhancements - […]

Service Advisory - Unified Apple Device Management and macOS 14.2

    Service Advisory   Please share the following with your technical teams. Service Maintenance: Unified Apple Device Management (Jamf Cloud)   Scheduled Availability: Friday November 24, 2023 Impact/Details: Due to an unexpected issue (PI115107) with the upcoming release of macOS 14.2, UIT teams are updating Jamf Connect to version 2.29.0. Package will be made […]

Service Advisory - Unified Apple Device Management - Jamf Cloud planned outages

    Service Advisory   Please share the following with your teams. Service Maintenance: Unified Apple Device Management (Jamf Cloud)   Scheduled Maintenance Window: Saturday November 18, 2023 12:00 a.m. to 12:00 p.m. Impact/Details: Jamf Cloud infrastructure will be patched to remain up-to-date, stable and safe from security threats.     We thank you for […]

Service Advisory - Outage rescheduled on PeopleSoft HR (Self Service and Admin Portal) to Saturday November 25, from 10:00 a.m. to 12:30 p.m.

    Service Advisory   Please share the following with your teams. Service Maintenance: PeopleSoft HR (Employee/Manager Self Service and Admin Portal) UIT will be performing scheduled maintenance on the PeopleSoft HR system. This maintenance is required to facilitate database maintenance. The maintenance is scheduled for Saturday November 25, 2023 between 10:00 a.m. to 12:30 […]

Service Advisory - Outage scheduled on eReports for Thursday November 16, 2023 5:00 p.m. - 8:00 p.m.

    Service Advisory   Please share the following with your teams. Service Unavailable: eReports   Scheduled Date/Time: Thursday November 16, 2023 between 5:00 p.m. - 8:00 p.m. Impact/Details: We will be implementing changes to the eReports application to include the new Interactive Viewer functionality. The reports impacted by the change scheduled for November 21 […]

[RESOLVED] RE: Service Advisory - YU hire currently unavailable - Tuesday November 7, 2023 8:41 a.m.

    Service Advisory   Please share the following with your teams. Service Restored: YU hire   Date/Time Confirmed: Tuesday November 7, 2023 2:00 p.m. Impact/Details: The YU hire problem identified earlier has been resolved as of 2:00 p.m. today. Teams are still monitoring the system for stability.     We thank you for your […]

Service Advisory - YU hire currently unavailable - Tuesday November 7, 2023 8:41 a.m.

    Service Advisory   Please share the following with your teams. Service Unavailable: YU hire   Date/Time Reported/Confirmed: Tuesday November 7, 2023 8:41 a.m. Impact/Details: We are currently experiencing technical problems with the site which have affected YU hire service availability. The vendor is currently working on resolving the issue. Teams are currently investigating. […]

Service Advisory - Service Maintenance - Unified Print Management, Friday November 24, 9 p.m. to Saturday November 25, 9:00 a.m.

    Service Advisory   Please share the following with your technical teams. Service Maintenance: Unified Print Management   Scheduled Maintenance Window: Start: Friday November 24, 2023 9:00 p.m. End: Saturday November 25, 2023 9:00 a.m.   Impact/Details: Print and Copy services in the Administrative offices, Faculty student labs and Libraries will not be available. […]

New eReports: Editing Columns & Applying Formatting Training Available!

    Service Bulletin   Dear eReports Community, We are thrilled to announce our latest training content, which focuses on editing columns and applying formatting to your reports using the new interactive viewer. You can find the training posted here! The post includes: Video Tutorial: For our visual learners, we've produced a comprehensive video tutorial […]