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Contact Us

USC IT ServicesUSC People ServicesUSC Finance Services
Submit a ticket through the portal

askit@yorku.ca

416-736-5212
Monday to Friday, 8:30 a.m. to 9:00 p.m.

Live online chat

Final exam period: Email and Live chat available Saturday and Sunday, 8:00 a.m. to 4:00 p.m.

In person

Steacie Science and Engineering Building main floor
Monday to Friday, 8:30 a.m. to 9:00 p.m.

Scott Library main floor to the left of the AskUs/Circulation desk
Monday to Friday, 12:00 p.m. to 6:00 p.m.
Payroll & Records
hrhelp@yorku.ca

Pension & Benefits
Submit a ticket through the portal
askpb@yorku.ca
Book a consultation

Recruitment & Onboarding
jobadmin@yorku.ca
Accounts Receivable
invquery@yorku.ca

Expense Reimbursement
expdesk@yorku.ca

Accounts Payable
vendorinvoices@yorku.ca

Procurement Operations

Sm@rtBuy: smartbuy@yorku.ca

Corporate/Travel card: tecard@yorku.ca

PCard: pcard@yorku.ca

Customs clearance: customs@yorku.ca

New vendor setup/update: venreq@yorku.ca

USC Contact Centre

Introducing the Contact Centre team!

When you call or email Pension & Benefits and Payroll & Records, your request will be received by the Contact Centre team. This team of customer service representatives will provide you quick and friendly service by responding directly to common and straightforward inquiries. More complex requests, or those that require additional processing, will be directed to specialist teams for resolution.

Over time, the Contact Centre team will extend to be the initial point of contact for clients accessing all USC Finance and People Services teams.

Don’t know who to contact for help? Contact us at askusc@yorku.ca and we will connect the dots.

We're here to help.

Reach out to the USC by phone to contact any service team.