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News

Service Advisory MyApps (SIS community) - Thursday January 12th 7:00 a.m. - 8:00 a.m.

    Service Advisory   Please share the following update with your technical teams. UIT teams will be performing a standard service maintenance to the MyApps – SIS community farm, on Thursday January 12th, starting at 7:00 a.m. and ending at 8:00 a.m.   Service maintenance is necessary to update the SSL certificate.  We do […]

Phishing Alert: “Salary increase letter” with malicious password-protected attachment

    Information Security Advisory   Please be advised that a recent phishing message targeted a large number of York users with a fake salary increase notice letter. The “letter” is a PDF attachment that contains a link to a fake York login designed to steal passwords. The attachment itself has been password protected by […]

Service Outages and Advisories for Holiday Period

    Service Outages and Advisories for Holiday Period   Please share the following update with your teams. Over the holiday period, UIT will be conducting network maintenance as follows: Dec 27th 8:00 a.m. – Dec 30th 4:00 p.m. – Lassonde Building Network Upgrade During this time period, network access within Lassonde building will be intermittent. Dec […]

Service Advisory - York community is now able to check their ticket status online

    Service Advisory   Dear colleagues,  I am happy to announce the launch of "My Tickets" on the Halo user portal, that will allow members of the community to interact with existing tickets directly through the Halo website.  As of December 9, anyone with a Passport York ID can log into Halo to:  ·         […]

Service Advisory - Scheduled outage, MyApps; Monday December 19, 1:00 a.m. - 2:00 a.m.

    Service Advisory   Please share the following update with your technical teams. UIT teams will be performing service maintenance to the MyApps – Remote Delivery service component, on Monday December 19th, 2022 starting at 1:00 a.m. and ending at 2:00 a.m.   Service maintenance is necessary to address known product issues.   We […]

Service Advisory - MyApps - Minimum client requirements, Thursday January 5, 2023 8:00 a.m.

    Service Advisory   Please share the following update with your technical teams. On Thursday January 5th, 2023 8:00 a.m., UIT teams will set the minimum version of MyApps – AppsAnywhere and Cloudpaging clients to the latest vendor releases. Client upgrades are for computers running the Windows OS platforms.   By default, after we […]

Service Advisory - ATTENTION SmartBuy Users – Service Interruption

    Service Advisory   Please share the following update with your teams. Due to a scheduled upgrade of the PeopleSoft Finance system, there will be an unavoidable disruption to the SmartBuy service when you try to raise a Purchase Requisition. The outage will occur between Friday, December 2nd 2022 at 1:00 p.m. and Sunday, […]