UIT Service Advisory

Service Advisory - YU-card System Upgrade - Monday November 10, 2025 8:30 a.m. to Tuesday November 11, 2025 5:00 p.m

Service Advisory  Service Interruption: YU-card Service Scheduled Date/Time: Start: Monday, November 10, 2025, 8:30 a.m. End: Tuesday, November 11, 2025, 5:00 p.m. Impact/Details: YU-card Services will not be available due to a system upgrade to the latest version of Transact Enterprise (TSE). Unavailable Services During Maintenance: YU-card Office Services YU-card ID Production (plastic card) YU-card Mobile […]

Service Advisory—Passport York Infrastructure Upgrade

Service Advisory Service Maintenance Passport York Maintenance Window Impact/Details Passport York will be undergoing maintenance on Wednesday, October 16th, from 5:00 AM to 7:00 AM. Numerous York applications will be affected during this time; see the list below for details. Access to Office 365, Google Apps, Outlook email, and logins to network services such as […]

Office 365 Email Delivery for @lassonde.yorku.ca scheduled maintenance, 8:30 a.m. to 10:00 a.m., Tuesday, March 16, 2021

UIT Service Advisory   Please share this information with your teams.  Note the Office 365 email delivery environment for @lassonde.yorku.ca will be undergoing scheduled maintenance on Tuesday, March 16, from 8:30 a.m. to 10:00 a.m.  Maintenance will be utilized to change the routing of email sent to @lassonde.yorku.ca to be routed directly to Office 365 […]

Office 365 Email Delivery for @lassonde.yorku.ca scheduled maintenance, 8:30 a.m. to 10:00 a.m., Tuesday, March 16, 2021

UIT Service Advisory   Please share this information with your teams.  Note the Office 365 email delivery environment for @lassonde.yorku.ca will be undergoing scheduled maintenance on Tuesday, March 16, from 8:30 a.m. to 10:00 a.m.  Maintenance will be utilized to change the routing of email sent to @lassonde.yorku.ca to be routed directly to Office 365 […]

Eclass and Moodle scheduled maintenance, 6:00 a.m. to 6:30 a.m., Thursday, March 11, 2021

UIT Service Advisory   Please share this information with your teams.  Scheduled maintenance will take place on Eclass and Moodle on Thursday, March 11, 2021, from 6:00 a.m. to 6:30 a.m.  During this maintenance window, UIT teams will update the client load balancing for these services, which will experience a very brief outage.  We apologize […]

Postponed - Scheduled data centre maintenance, Friday, February 19, 7:00 p.m. to Saturday, February 20, 7:00 a.m., 2021

UIT Service Advisory   Please share this information with your teams.  The data centre maintenance scheduled for tonight to tomorrow morning has been postponed.  The new date will be communicated once it becomes available.  The original communication is included below for reference.   We thank you for your continued cooperation and support.    Please direct […]

Passport York, Pydirectory, Shibboleth scheduled maintenance, 6:00 a.m. to 6:30 a.m., Wednesday, March 3, 2021

UIT Service Advisory   Please note scheduled maintenance will take place on Passport York, Shibboleth and PYdirectory on Wednesday, March 3, 2021, from 6:00 a.m. to 6:30 a.m.  During this maintenance window, we will update the client load balancing for these services, which will experience a brief outage:  passportyork.yorku.ca  shib.yorku.ca  pydirectory.yorku.ca  We apologize for any […]

PY Admin scheduled maintenance, 6:00 a.m. to 7:00 a.m., Wednesday, February 3, 2021

UIT Service Advisory   PY Admin will be updated on Wednesday, February 3, at 6:00 a.m. to introduce a small text change related to the "search by alias" feature.  During this time the application will be unavailable.  We expect everything to be working again by 6:20 a.m.  We apologize in advance for any inconvenience this […]

Resolved - Risk of unstable intenet access, February 1, 2021

UIT Service Advisory   Please be advised that since January 30th, the University’s Internet service provider (GTAnet) has been experiencing on-going technical difficulties with one of the network routers which delivers service to York University.   GTAnet reports the issue was resolved as of 2:00 a.m. on January 31st.   We apologize for any inconvenience […]

Office 365 Email Delivery for @osgoode.yorku.ca scheduled maintenance, 11:00 a.m. to 12:00 p.m., Tuesday, February 2, 2021

UIT Service Advisory   Please note the Office 365 Email Delivery environment for @osgoode.yorku.ca will be undergoing scheduled maintenance on Tuesday, February 2, from 11:00 a.m. to 12:00 p.m.  There is no expected service interruption during the scheduled maintenance window. We apologize in advance for any inconvenience this scheduled maintenance may cause and thank you […]