Description*
Digital Signage refers to the unified platform to display electronic content such as webpages, videos and text messages to public digital displays on campus.
Digital displays are installed at various public places along building hallways, building entrances, service desks, student residences and entrances of York managed apartments.
By default, digital displays will show standard community messages from the service functional lead.
Service Features*
- Create webpage content with WordPress
- Publish static or dynamic content to digital displays
- Define content sequence and schedules
- Display content from social platforms
- Broadcast to a single or multiple displays based on location(s)
- Manage device controls remotely
- Monitor devices and automatically notify hardware issues
- CSD mass notification to many displays, typically installed in primary entrances of all academic and administrative buildings on campus, student residences and York managed apartments
Community messaging, event promotion
Optional: Community Safety Department (CSD) Mass Notification
Standard community messaging
SHOW
ALL Visible content and their respective Zones
ZONE
Defined regions where Content is pushed out to
LOCKED (Cannot be edited) – Zone #0 - York U / Location / Date / Weather
UNLOCKED/DELEGATED (Fully Editable) – Zones 1 & 2
Who Can Use This Service*
Faculties and Departments
How to Request This Service*
Complete and submit service request form
Service Catalog Category*
Hours of Services*
24 x 7
Maintenance Window*
4th Thursday of the month, 6:00am – 8:00am
Service Contact Point (End-User) *
Email: askit@yorku.ca
Service Contact Point (Internal) *
Workgroup Technology Services, UIT
Support Tiers (if applicable)*
Full, Local, Basic: Standard business hours
Service Roles & Responsibilities*
Service Integrations and Inter-dependencies*
- Service authentication: Active Directory LDAPS
- CSD mass notification: AppArmor
- Web service: WordPress
Support Details*
Supporting Services and Functions
Vendor support:
Hero Technologies
2375 Brimley Road, #757
Toronto ON M1S 3L6
Licensing Models and Availability
Associated Documents
- Service request form – Digital Signage