Faculty and Staff News Archive

Service Advisory

Please share the following with your technical teams.

Service Maintenance:

MyApps

Maintenance has been re-scheduled to Friday January 19^th (instead of Monday January 8^th).

Scheduled Maintenance Window:

Start: Friday January 19, 2024 from 7:30 a.m.

End: Friday January 19, 2024 from 8:00 a.m.

Impact/Details:

• UIT teams will set the minimum version of MyApps – AppsAnywhere and Cloudpaging clients to the latest vendor releases.
• When users login to MyApps after we set new minimum client versions,
• Un-managed and personal owned computers:
• Clients will automatically update themselves.
• Users will be prompted to reboot after the client installation.
• Managed computers
• We advise our Faculty IT partners to deploy the latest client versions at the earliest convenience before January 8^th. Latest client packages are available on \\vfadmin.yorku.yorku.ca\UIT-SOFT\distrib\Appsanywhere.

We thank you for your time and continued understanding.

Contact

Client Services at askit@yorku.ca or 416 736 5800

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

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Service Advisory

Please share the following with your technical teams.

Service Maintenance:

MyApps

Scheduled Maintenance Window:

Start: Monday January 8, 2024 7:30 a.m.

End: Monday January 8, 2024 8:00 a.m.

Impact/Details:

• UIT teams will set the minimum version of MyApps – AppsAnywhere and Cloudpaging clients to the latest vendor releases.
• When users login to MyApps after we set new minimum client versions,
• Un-managed and personal owned computers:
• Clients will automatically update themselves.
• Users will be prompted to reboot after the client installation.
• Managed computers
• We advise our Faculty IT partners to deploy the latest client versions at the earliest convenience before January 8^th. Latest client packages are available on \\vfadmin.yorku.yorku.ca\UIT-SOFT\distrib\Appsanywhere.

We thank you for your time and continued understanding.

Contact

Client Services at askit@yorku.ca or 416 736 5800

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

This email is viewed best in Microsoft Outlook for web 

Service Advisory

Please share the following with your teams.

Service Maintenance:

Insight

Maintenance window:

Start Date/Time: Saturday, December 9^th 2023, 9:30 a.m.

End Date/Time:  Saturday, December 9^th 2023, 4:00 p.m.

Impact/Details:

• Insight will not be available during the scheduled maintenance window.
• Teams will be performing scheduled maintenance on Insight which are required to facilitiate an upgrade to OBIEE 12.2.1.4. 

We thank you for your time and continued understanding.

Contact

Client Services at askit@yorku.ca or 416 736 5800

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

This email is viewed best in Microsoft Outlook for web 

Service Advisory

Please share the following with your technical teams.

Service Maintenance:

MyApps

Scheduled Maintenance Window:

Start: Monday January 8, 2024 7:30 a.m.

End: Monday January 8, 2024 8:00 a.m.

Impact/Details:

• UIT teams will set the minimum version of MyApps – AppsAnywhere and Cloudpaging clients to the latest vendor releases.
• When users login to MyApps after we set new minimum client versions,
• Un-managed and personal owned computers:
• Clients will automatically update themselves.
• Users will be prompted to reboot after the client installation.
• Managed computers
• We advise our Faculty IT partners to deploy the latest client versions at the earliest convenience before January 8^th. Latest client packages are available on \\vfadmin.yorku.yorku.ca\UIT-SOFT\distrib\Appsanywhere.

We thank you for your time and continued understanding.

Contact

Client Services at askit@yorku.ca or 416 736 5800

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

This email is viewed best in Microsoft Outlook for web 

Service Advisory

Please share the following with your technical teams.

Service Maintenance:

MyApps – Remote Delivery service

Scheduled Maintenance Window:

Start: Friday December 1, 2023 1:00 a.m.

End: Friday December 1, 2023 2:30 a.m.

Impact/Details:

• Service maintenance is necessary to address known product issues.
• Remote delivery service will be in degraded mode as teams will complete maintenance one node at a time.
• We do not expect any service outage.

We thank you for your time and continued understanding.

Contact

Client Services at askit@yorku.ca or 416 736 5800

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

This email is viewed best in Microsoft Outlook for web 

Service Advisory

Please share the following with your teams.

Service Maintenance:

Central Endpoint Protection Service with Trend Micro

Scheduled Maintenance Window:

Start: Friday November 24, 2023 7:00 p.m.

End: Friday November 24, 2023 9:00 p.m.

Impact/Details:

• The service maintenance is necessary to install critical patches from the vendor to address known product issues.
• University computer assets that have the enterprise Trend Micro Apex One client installed will not be affected and are expected to operate normally during the scheduled maintenance window.

We thank you for your time and continued understanding.

Contact

Client Services at askit@yorku.ca or 416 736 5800

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

This email is viewed best in Microsoft Outlook for web