Reference Documents
- Cherwell Corporate SLAs (Excel Spreadsheet)
- For the Cherwell User Manual Guide (Word Document)
- For the Cherwell Service Category list (Excel Spreadsheet)
- For the Cherwell Portal Documentation (PDF Document)
- To view the ticket management best practices video
- For the latest version of the Cherwell User Training Guide (PDF Document)
Application Enhancements
- Cherwell Enhancements, June 25th (Word Document)