Service Advisory Please share the following with your teams. Service Maintenance: Unified Print Management Scheduled Maintenance Window: Start: Thursday May 29, 2025 3:30 p.m. End: Thursday May 29, 2025 4:30 p.m. Impact/Details: Service maintenance is necessary to address a known security issue with the Web Print service. We do not anticipate any […]
Service Advisory Please share the following with your technical teams. Service Maintenance: MyApps Scheduled Maintenance Window: Start: Friday June 20, 2025 1:00 a.m. End: Friday June 20, 2025 3:30 a.m. Impact/Details: MyApps service will continue to be online, however please expect a service degradation of the Remote Delivery service during the scheduled maintenance. UIT teams will […]
On May 29, 2025, we’re launching a new Backlog ticket type that helps manage non-standard service requests (SRs) that grow beyond typical service-level agreements (SLAs) into complex work, projects, or components of larger initiatives. Some service requests evolve into complex or undefined tasks that resemble projects more than service requests. These tickets don’t align with […]
Service Advisory Please share the following with your teams. Scheduled Outage: YU Learn service (https://yulearn.yorku.ca) Scheduled Date/Time of Service Outage: Start: Tuesday May 20, 2025 9:00 a.m. End: Tuesday May 20, 2025 11:00 a.m. Details and Impact: UIT will be conducting maintenance on the server and YU Learn's back-end database. […]
Service Advisory Please share the following with your teams. Service Maintenance: SmartBuy (Jaggaer) maintenance Please note that Jaggaer will be doing production maintenance Outage window: Start Date/Time: Friday May 23, 2025 @ 19:00 EST (7:00 p.m.) End Date/Time: Monday, May 26, 2025 @ 23:00 EST (11:00 p.m.) Impact/Details: SmartBuy production will not be […]
Service Advisory Please share the following with your teams. Service Maintenance: YU LEARN - adding information message to course registration page During the outage we will be adding an informational message to course registration pages to alert users to an intermittent issue that may affect their registration. It will provide information about the […]
Service Advisory Please share the following with your teams. Service Advisory: Concur (a problem was identified earlier today, but is now resolved) Timeframe: Problem Identified: Wednesday, April 30 8:30 a.m. Problem Resolved: Wednesday, April 30 3:10 p.m. Impact/Details: The below problem has been resolved; there was a problem identified earlier today with Concur where […]
Service Advisory Please share the following with your technical teams. Service Maintenance: SCCM Maintenance window: Start Date/Time: Thursday May 1, 2025 4:00 p.m. End Date/Time: Monday May 5, 2025, 6:00 a.m. Impact/Details: UIT teams will upgrade the SCCM production environment to the latest 2409 release. The service upgrade will require a full outage. Please refer […]
Service Advisory Please share the following with your teams. Service Maintenance: Central Active Directory Scheduled Maintenance Window: Start: Tuesday May 13, 2025 10:00 a.m. End: Tuesday May 13, 2025 11:59 a.m. Impact/Details: We do not expect any impact to services relying on Central Active Directory. UIT teams will extend Active Directory schema to introduce new Windows Local Administrator Password […]
Service Advisory Please share the following with your teams. Service Maintenance: eReports UIT will be performing scheduled maintenance to apply vendor patches to the system to fix known issues. Maintenance window: Start Date/Time: Tuesday April 22, 2025, 5:00 p.m. End Date/Time: Tuesday April 22, 2025, 6:15 p.m. Impact/Details: There will be a […]