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Tools & Resources

The York Accessibility Hub is pleased to provide you with tools and resources to help make York University more accessible:

A York University-wide fund has been established to make the York community (at both the Keele and Glendon campuses) more accessible to persons with disabilities. This fund is administered by the Office of the Vice-President Finance & Administration. Click the link below for information on who can apply, application dates, and the application process.

Information and Application Forms are available at:

Students who register with Disability Services may qualify for academic accommodations when writing exams, tests and quizzes. See York's Alternate Exam and Test Scheduling website.

Assistive technology is defined as any piece of equipment of item that is used to increase, maintain, or improve the functional capabilities of individuals with disabilities. Find out what kinds of assistive technologies are available.

If you feel that you have been discriminated against you can discuss your concerns with this office. We are impartial advisors, educators, investigators, mediators and problem-solvers. Our mandate is to resolve concerns and complaints about allegations of discrimination and/or harassment as defined by the Ontario Human Rights Code and York's human rights policies. Centre for Human Rights, Equity and Inclusion website.

We provide a range of services, including personal counselling, group development workshops, learning skills training, support and academic accommodation for students with learning, mental health, physical, sensory and medical disabilities. Counselling & Disability Services website.

Provides you with access to a computer account and printing, assistive technology software and training, computers with assistive technology and space for "strategy tutoring" on a fee-for-service basis. Assistive Technology Lab website.

York University has partnered with the Council of Ontario Universities (COU) to develop and launch the Educator's Accessibility Resource Tool Kit. York has provided associate deans, departmental chairs and graduate program directors with training on the use of the tool kit.  The tip sheets are located on the Teaching Commons website.  They cover the following areas:

  • Introduction to accessible education
  • Creating accessible lectures
  • Developing courses
  • Writing a course syllabus
  • Using Word documents and/or PDFs
  • Using PowerPoint
  • Evaluating students and giving feedback

The Office of Emergency Preparedness at York University is responsible for all aspects of emergency planning and preparedness at both our Keele and Glendon campuses. This office provides personal emergency preparedness planning for people with disabilities. You can find the Emergency Preparedness Guide for People with Disabilities along with our Emergency Response Guidebook on the website.

If you would like assistance in developing a personal emergency plan, please contact the Office of Emergency Preparedness via email at, or phone Mike O'Brien, Manager ext. 55258

Find out what accommodations are in place when visiting the Keele campus' performance facilities.

For accessible parking on campus, please apply directly to Parking Services.

York must provide notice to the public of any disruption in facilities or services used in particular by persons with disabilities (“Service Disruptions”).  Service Disruptions may arise as a result of unscheduled or scheduled maintenance, repairs, construction and/or unforeseen causes.  For more information, see Item 5 of the Accessibility for Persons with Disabilities Customer Service Guideline.

Service Disruptions currently being reported are posted on this website, just under the Search box.  A Notice of Disruption (PDF form) should be completed and posted at the site of the disruption.

The Faculty Resource Guide for Teaching Students with Disabilities is designed to assist course instructors in supporting students with disabilities in their courses.

Find out about interacting with persons with various types of disabilities, service animals, assistive devices and/or support persons, and what you need to know when talking persons with disabilities over the phone. Tips for Customer Service

Everyone who interacts with the public on York University’s behalf is required to complete the AODA Accessible Customer Service eLearning course via YU Learn, our employee Learning Management System. Managers must ensure that members of the University complete this training.

For further course offerings and descriptions related to accessibility,  please visit YU Learn and filter by the “Accessibility” tag.

For more information about the AODA Accessibility Standards visit AccessON.

Find out about transcription services as well as other library services for students with disabilities. Library Accessibility Services.

An on campus accessible van is available through Transportation Services for students with physical disabilities.

These York University guidelines summarize strategies to make York's Web pages more accessible to people with disabilities. The guidelines are not intended to be a comprehensive resource on Web page accessibility. The purpose is to highlight methods that address difficulties that visitors are likely to encounter on York Web sites. Accessibility Guidelines website