The BPM 2026 Industry Forum brings together business leaders, practitioners, researchers and technology experts to explore how Business Process Management (BPM) drives innovation and organizational transformation. Through real-world case studies, industry presentations and interactive discussions, the forum showcases practical applications of process mining, AI, automation, digital transformation, governance and change management. It provides a unique platform for connecting academia and industry, sharing best practices and discovering emerging approaches to improving business processes across diverse sectors.
Industry Forum 1
Wednesday, September 30, 2026 | 11:00 a.m. - 12:30 p.m. | Room 3
| Session | Presentation Title | Speakers |
|---|---|---|
| Opening Remarks | Chairs | |
| Paper 1 | From BPM Maturity Assessment to Capability Roadmap: Lessons from a Global Manufacturing Company | Wioletta Sokolowska-Fabisz and Dr. Christoph Kessler |
| Abstract 1 | From Process Mining to Agentic AI: A Process Intelligence Journey in Commercial Loan Origination at National Bank of Canada | Marie-Eve Fortin (National Bank of Canada), Frederic Brosseau (Levio) |
| Paper 2 | Capability-Driven BPM: Transforming Enterprise Lifecycle Management Beyond Systems - Lessons from Sri Lanka Telecom | Dinusha Rajapaksha, Wasana Bandara, Azumah Mamudu, Bandula Wimalasuriya and Naleen Jayasuriya |
| Paper 3 | Implementing Business Process Management in a Cantonal Administration: A Practical Case from the Canton of St.Gallen | Wolfgang Groher and Pascal Spindler |
Industry Forum 2
Wednesday, September 30, 2026 | 1:30 - 3:00 p.m. | Room 3
| Session | Presentation Title | Speakers |
|---|---|---|
| Focus Groups Discussion (more details to follow) |
Industry Forum 3
Wednesday, September 30, 2026 | 3:30 - 5:30 p.m. | Room 3
| Session | Presentation Title | Speakers |
|---|---|---|
| Paper 4 | Data-Driven Automatic Repair Order Scheduling in the Aerospace Industry | Felix Schumann, Michel Kunkler, Stefanie Rinderle-Ma and Silvia Burger |
| Abstract 2 | AI-Augmented BPM in Practice: How Data Science, RPA, and Power Apps Redesigned a Project-Setup Process | Reynaldo Glombowski |
| Paper 5 | Process-Powered Business Intelligence: Contextualized Data for Real-time Data Analysis and Decision Support | Dominik Voigt, Juergen Mangler, Julian Wipfler and Sebastian Ullmann |
| Paper 6 | Expert-Centered BPM for Knowledge-Intensive Organizations | Luiz Ricardo Brito Ribeiro, Victor Serrani Valera, Aline Castro de Carvalho, Luciana Romano Morilas and Silvia Dallavalle |
| Abstract 3 | Standardizing Process Management in Italian Bespoke Tailoring: BPMN 2.0 Adoption Patterns Across 50 Luxury Ateliers | Fabrizio Bitti |
| Closing Remarks |