Service Advisory - [RESOLUTION] Current issues reported with Financial Reports in eReports - Thursday January 27th, 2022 2:05 p.m.

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Service Advisory

Please share the following information with your teams.

The Financial Reports issues reported yesterday on eReports have been resolved.

We apologize for the inconvenience, thank you for your continued understanding.

Contact

UIT Client Services at askit@yorku.ca or 416 736 5800

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From: UIT Information <uitinfo@yorku.ca>;
Sent: January 27, 2022 4:31 PM
Subject: Service Advisory - [UPDATE] Current issues reported with Financial Reports in eReports - Thursday January 27th, 2022 2:05 p.m.

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Service Advisory

Please share the following information with your teams.

UIT has identified the root cause of the issue with the Finance Reports in eReports and we are working on fixing the issue. Unfortunately, the problem will not be resolved before tomorrow morning.

We are doing our best to restore all services by start of the next business day.

We apologize for the inconvenience, thank you for your continued patience and understanding.

Contact

UIT Client Services at askit@yorku.ca or 416 736 5800

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

This email is viewed best in Microsoft Outlook for web

From: UIT Information <uitinfo@yorku.ca>
Sent: January 27, 2022 2:17 PM
Subject: Service Advisory - Current issues reported with Financial Reports in eReports - Thursday January 27th, 2022 2:05 p.m.

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Service Advisory

Please share the following information with your teams.

UIT has have received multiple reports of issues within eReports. The problems appear to be impacting the Financial reports including the Forecast and Budget. UIT is currently investigating to resolve the issue.

In the interim, please do not try to access any of the Financial reports and/or load your forecast and budget submissions.

We apologize for the inconvenience, thank you for your continued patience and understanding.

Contact

UIT Client Services at askit@yorku.ca or 416 736 5800

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

This email is viewed best in Microsoft Outlook for web